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If you are not russian you should just run away and cancel your reservation!!! We went to reception and they kept ignoring us even though we were on line and it was our turn And the smell of room was like old grandpa cheap cologne i wanted to surprise my girlfriend by coming to this hotel but only thing she was surprised is the smell of the room And the quality of alcohols are INFERIOR!! If you wanna vomit you can just ask for a cocktail＜3 Meals are so appetite suppressant because of this hotel i was about to hate menemen and kind of meat my girlfriend was about to vomit bc of the desserts she has never cooked anything in her life but even she would make it better desserts taste like soap And they say THEY HAVE BATH RIGHT??? NO THEY DONT WE DIDNT EVEN HAVE A BATHTUB PLUG AT OUR ROOM we reported about the bathtub plug to reception and only they did was ignoring us and they said they will handle the situation no they didn’t all they can do is lying to you!!!!!!! i HAD TO use cotton so we could use the bath And they only play cringe songs that you cant even stand or ONLY RUSSIAN????!! Playlists are so derpiest And the elevator just broke down while there was a woman in it she was calling for help and no one even cared. The poor woman was stuck in there they could only rescue her after one million minutes im sorry for her and they didn’t repair the elevator FOR DAYS!! My girlfriend was mad at me because i was late going back to room busy waiting the elevator to come to first floor AND THE EOOM WAS SO DIRTY EW they dont even have ashtray at the rooms really unbelievable

We recently stayed at this hotel with 2 kids and had a fantastic experience. The animation team deserves a special mention—they were energetic, engaging, and made each day enjoyable with their activities. Family room was comfortable, and the facilities well-maintained. The only downside was that Wi-Fi wasn’t free throughout the entire property; it would have been great to have more consistent access. However, the overall quality of the stay and the exceptional service from the animation team more than made up for this minor inconvenience. Highly recommended for anyone looking for a lively and fun getaway!

hızmet personeli sıcak kanlı ve samımı.. Temizlik personeli, Gülsüm Hanım emeğine yüreğine sağlık şezlonglar yetersız,sabah 6 da kalkıp, yer ayarlamazsanız,havlu üzerınde güneşlemek zorunda kalırsınız. ıceceklerı ve yemeklerı guzeldı. büyük ve çocuk havuzu guzeldı . alan engebeli arazı üzerine kurulu.. üst odalarda kalırsanız ,birde çocuğunuz varsa zorlanabılırsınız. diş fırçası ve macunu, ücret dahilinde satıyor odada bulunan kasa ücretli, ınternet günlük 3 usd ücretli,

5 star hotel with the most beautiful view in the world, the only address of quality food excellent desserts wonderful very nice drinks legendary hotel beyond magnificent I recommend it to everyone go on holiday without thinking everything is ten to this hotel

We have recently stayed here as a family for two weeks and returned on 27 July 2024. We are two adults and two children, 18 yr old and 13 yr old (girl). I have written pros and cons but will also give some tips at the end. Overall this was a great holiday. We needed to relax as a family, which we did but we did expect a little more of way of entertainment especially for the cost and standard advertised. This hotel is very much a German, Russian and Eastern European resort. This is not a problem for us as we have experiences in the past, however we felt the clientele were a little more reserved than we would have liked and so we feel the hotel catered towards them more. Pros- The food is very good with plenty of choice at every meal. There is an excellent pool side snack bar with great variety and something different from the main hall, such as burgers, hotdogs and kebabs. You can eat from 0700-0001 hrs. Not too bad. The pool is amazing but can get pretty warm on the midday sun. We prefer it a bit cooler to escape the heat but still an amazing size and very clean. We had a family suite with 2 separate rooms. It was ideal and a very good size. Air-con was very good and very much needed. The spa is really good with free access to use the gym, sauna, steam room and baths. My wife indulged in a massage and was extremely happy with how good she felt afterwards. The entertainment team is very small but they work extremely hard to get everyone up for darts, workouts and activities. They need more members to help it become even better. Cleanliness is very good and everything is spotless. The sun loungers are very good and made from plastic. They have a mesh body that made them very comfortable. Not like the full plastic ones which have cracks in them or wooden beds which we have experienced in the past on other resorts. Waiters. We found our guy! We always tried to be seated in his area as he looked after us very well. He worked hard, was always polite and tried his hardest to speak to us in English. Always had a smile on his face which was refreshing from some others. Cons- Entertainment was poor except the pool party. The only good nights were when guests got up on stage. It has a 1 week turn round in entertainment which meant we saw everything twice. The nights starts with a mini disco for the younger kids which we cannot comment on. Then at 2130hrs the night entertainment starts. We had; Mexican night. - Dancers and a Mariachi band. Very poor and at times felt very awkward. - Finishes at 2215hrs Turkish night - dancers. - Boring - Finishes at 2215hrs Tribute act - Elvis, lady Gaga, Michael Jackson. Very poor. Michael Jackson didn’t even moonwalk and was miming and Elvis was very nearly dead Elvis, if you get what I mean. Finishes at 2215hrs. Mr and Mrs - Good as there were Brits that were doing it. Finished at 2230hrs Mr/Mrs Hotel - Again, was good due to the guests on stage. Finished at 2300hrs Pool party - g