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BEWARE!! Lets start with the good points: this hotel is amazing!! The facilities are the best we found in the area, the two pools are better than any of the other hotels, staff are generally amazing and very friendly and the food is incredible, and reasonably priced. The rooms / bungalows are cute and spacious enough for two people. I travelled with my friend, one of us had the main bed and the other had the sofa bed. The main bed is very hard so I preferred the sofa bed for this reason. Cannot fault the cleanliness of the whole hotel! The pool at the front of the hotel gets very hot during the day as it does not have the breeze from the beach, but is slightly quieter. The pool at the rear of the hotel, facing the beach is just beautiful. it slopes down like a beach so is deeper at the far end of each section and the infinity feature makes the water fall down the steps between the two levels of the pools....great photo opportunities. Now for the not so good points: the wifi and phone signal in general within the rooms is terrible, you will need to sit outside to maintain a good signal. It was hit and miss whether we would have working AC all day (especially in the evenings when we were getting ready to go for meals, or trying to sleep) as the power would fail. We were told this is due to the Government turning the electricity off; the hotel does have back up generators but I don't think the AC runs from these (I don't know how true this is, but we were told about the Government issue in multiple places). The main issue we had with this hotel was when we were trying to checkout. Thankfully we had hours to spare as we didn't have to leave until the middle of the night to get our flight so I tried to checkout around 9pm (leaving the hotel at 1:30am to go to the airport). During our stay we had eaten at the hotel restaurant, had drinks etc so we knew we would have some money to pay to settle the bill. However, the hotel tried to overcharge us by approximately $400. This included Government taxes (at $18.23 per night....which they later told our booking agent were only $2-$4 per night) and invoices for items we hadn't ordered. After having to get our booking agent involved at past 10pm on the evening, we finally got the issue resolved around midnight. However, I have a feeling we were not the first people they had tried this on and counted on us leaving our check out so late that we would have no choice but paid the bill. So whilst I recommend this hotel in general, please beware of the checkout and being over charged.

We booked our stay directly and got the best discount! I can confidently say it was the best choice I ever made when traveling with friends. From the reservation, arrival to departure, everything was perfectly organized. I can not thank the Management as well as the entire team for making sure we felt at home. The location is perfect, beach incredible, sunrise views magnificent, food menu exceptional, excursions as well as transfers were well organized and with a very professional time. We will cherish this vacation forever and I can't wait to bring a bigger group of friends this November! Asante sana Team Alma, the best hotel in Zanzibar!

It feels more like a homestay, very close to the beach, few people and very quiet, breakfast is not a buffet, but an order. After a lunch, the burgers I ordered were not tasty, and everything else was OK