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The environment is good, but the breakfast is not very good, I hope to be more tricks, the service staff is very good, next time if you come to Pittsburgh, I hope to stay at this hotel.

Perfect location if you are attending an event in the North Shore area! You step outside of the hotel and are right outside of the People’s Gate for PNC Park or 10 minute walk to Lombardi. We came for a show at Stage AE & were so happy about the quick walk to and from the venue. Additionally, you can quickly walk down by the river or take a stroll into downtown. Breakfast in the morning is one of the best services I have had at an RI. The man who sets up the service is a straight hustler & makes sure everything is top tier (sausage patties were delicious). Everything was fresh and hot. If you are parking in the lot, watch out for nails. There is a construction site across the street and we left the parking lot with 2 nails in our tires. (Note we stayed Nov 2023) Just want to say Julian at the front desk was so nice! Extremely knowledgeable about the area.

We asked for city view and our room was on the 20th floor. Gorgeous view! The room was clean, everything we needed was provided at a reasonable price. The pool on the 4th floor with a view of the iconic yellow bridge was fantastic. Every staff member we spoke with was friendly and helpful, with great pointers for restaurants. The next time we go to Pittsburgh we will be staying here again.

Great location, very close to the Pirates ball park. Staff was very nice and the hotel was clean. It is an updated hotel. Parking is $25 a day, would recommend using theirs since street parking had signs saying the street parking wasn't available on game days. The hotel is within walking distance to many places. Only downside is that I picked this hotel because it had a shuttle for things around Pittsburgh and the the shuttle wasn't running sure to COVID. But it was overall a great experience.

The rooms were clean spacious, included a kitchenette, and well cared for. The staff were all friendly and accomodating, including the desk intake, the breakfast help and room cleaners. We stayed four days and I was sorry to leave.

The hotel is under renovation

Very very good hotel, very new and new, relying only on the PPG building, the real downtown, and the environment is very good. The rooms are tall, clean, hygienic and well-heated. The kitchen supplies are good. Will choose this hotel next time, the price is very high, I strongly recommend everyone to choose.

Although this hotel is inn, but the price is a bit high, the room on the first day roared loudly on the 11th floor, this sound can not imagine the sound of the roar with earplugs, the next day asked to change Room, the front desk staff had a woman's face stinking, changed to the 6th floor roaring, no air conditioning sound is still very loud, but in the acceptable range, the restaurant is close to the theater store, the location is in Pittsburgh It’s the city center, where the residents are still very simple, and there are not many Asians.

I've stayed here more than a dozen times, and this hotel has a lot going for it: friendly staff, great location, cool building, nice gym and amenities, it's absolutely failed in one area each and every single time: housekeeping. Whoever is in charge of the housekeeping here needs to be replaced. The biggest problem is them just ignoring you. I've gone out for the whole day, just to come back to an untouched room - there's even times where I've asked, even begged at times, for them to clean my room, only to come back to dirty towels on the floor and an unmade bed every time. They simply refuse to do to it, despite promising me to my face that they would. I don't think I've ever come back to my room and it was made up. It's almost like housekeeping here is completely non-existent. Here are some more housekeeping failures: - I've checked into a room before, only to find a bunch of dirty towels from the previous guest hanging on the back of the door and on the bathroom floor. - The supplied body wash and shampoo is almost always empty. - I asked for an extra blanket, only for housekeeping to tell me: no, they don't do that. - I've asked for my towels to be refreshed while out, only to come back to a pile of new towels on the floor inside my room. - The bathroom showers are not thoroughly cleaned, and a lot of times, pretty gross. - They never refill the coffee or the cups. (I'm not kidding, I bring my own cup and pods now). A hotel charging upwards of $500 a night should not have these issues. For that, I expect my bed made and new towels daily. Is that too much to ask for? At the Industrialist, it absolutely seems to be. Whoever is in charge of housekeeping sucks big time. I'm sure they'll post the usual: thank you for bringing this to our attention. We'll do better. But I can promise you they won't. I've been told that by the hotel in person, many times, only to have them fail the very same day. Also, just want to point out, as much as I despise the lack of housekeeping here, the attached bar, staff, and location make me put up with it. They do great, but their housekeeping is horrible.