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Stayed at this Hampton for a wedding in the area, and we ran into many issues that make the property very hard to recommend, but let's cover the positives first. The hotel itself is in pretty good shape, with decently-sized rooms and fresh decor. No surprises here - in a sense, if you've seen one Hampton, you've seen them all, though that's not necessarily a bad thing. Front desk staff were friendly and helpful, despite the hotel being fully booked and very busy all weekend long. Onto the negatives. Our room was very dirty on arrival, with hair left on the carpets and some troubling brown streaks in the bathroom. For whatever reason, the air conditioning blew incredibly moist and wet air into the room, and even after turning the unit off, my girlfriend was left with hives and skin irritation for days afterward. A few staffers got into an expletive-filled screaming match as breakfast was closing down one day, which isn't a good look for a property that targets families. I brought all of this to management's attention as we left, and I sincerely hope everything was addressed. If this hotel wasn't part of the pre-booked wedding block, we'd have checked out early and stayed somewhere else. This was a pretty unpleasant experience for everyone in our room, but reviews for this property seem positive overall, so your mileage may vary; if you stay here, maybe think twice before running the air conditioning.

When my Family travel to the Poconos we always stay at this Fairfield Inn & Suites location. Our last stay, two weekends ago, was my Birthday and part of the celebration included cards and a present for me. When we arrived home, I realized that I left my cards and present. I immediately contacted the hotel and was informed that the staff had retrieved my cards and gift and brought them to the Front Desk. I requested to have them mailed to me. Ms. Kendy Castillo, the General Manager, called me to confirm the mailing information. To my surprise, I received my cards and gift within five (5) days. I would like to commend Ms. Castillo and staff for their continued exemplary service!

location nice view mountain ，room clean average but continental breakfast so so nothing choose only egg， bread，coffee，apple juice and muffin。one night stay is been fine 。 do not repect what you get

I have stayed at this hotel for the third time. The environment is beautiful and the view is wide. It is a bit like a hotel halfway up the mountain. The implementation is relatively complete. The first time you stay in the snowy winter, you can burn the wood in the fireplace. This has to be charged separately. Now the tour is open and there are more tourists. The hotel has been cancelled. There is a ski resort near this hotel 🎿. There are outlets nearby. If you want to travel to Pennsylvania, you are a good choice.

The room was clean and comfortable. The front desk at check in was accommodating and friendly. The staff at breakfast time was great Asma was very nice lady during breakfast. I loved the pool because it was raining the whole two days! It is good that it is close by downtown Stroudsburg and they have from the Mall in 611 Rt nearby to the lovely local and historic buildings close by. I was super hungry the first night passed midnight and Wawa was a few minutes away loved it!!!

Beds were soft rooms was clean service great