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The hotel was very nice and clean. The smoking area right out front was in a terrible spot, soon as you walk out of the hotel you smell the smoke. The room was clean. The bed was terrible not very comfortable at all. That would be the 2 things that I think need improved.

Very good, very quiet, breakfast is very rich

Staff was very hey and friendly. Breakfast was delicious with many choices. We will come back!

Nice property. Clean, well thought out, everything worked as expected including the AC and internet. The staff was super friendly with a shout out to Ms. Mariah at the front desk for her dining recommendation of Webb Custom. Location is great for easy on and off the interstate, unfortunately the rooms on that side (mine was) hear the road noise. Nice parking area which is well lit. I will stay here again when back in town.

I spend about 50 nights a year in Marriott’s, here’s my take on how this holds up. Pros: Amazing customer service, some of the best I’ve seen at a Marriott. Newly renovated Wi-Fi capable tvs Mostly clean- there was a bunch of hair stuck to the walls of the shower, but otherwise was clean. Quiet Cons: Horrible beds:(. Serta perfect sleeper is the worst beds used by the Marriott chains… the Jamison beds, and any beautyrest is so much better. These Sertas are hard and kill your neck, so I’ll have a migraine for my entire trip now. This is the reason I gave 3*’s, and the reason I won’t be able to stay again. If you have a bad neck or back, just keep rolling till you find a beautyrest or Jamison Marriott bed. Con #2 : They use heavily scented fabric softener or detergent. The linens smelled so strongly that just touching them to remove them from the bed had my hands smelling afterwards. This is horrible for people with allergies / asthma and is something that is easily remedied and should be remedied for the future, for the health of the clients.

The service staff is friendly and the pick-up and drop-off service provided by the hotel is very intimate. The pick-up service runs until 12 midnight, and the front desk is notified when you get off the plane. The room was clean and the room and bed were big enough.

Was sent here by American Airlines after they cancelled my connecting flight through Charlotte. I was collected in a shuttle that picks you up from the loud, filled with fumes under-construction parking garage. The shuttle driver was pleasant but the wait was not. My room was spacious but not quite clean (the toilet, the bathroom floor; scars on the furniture, looked like someone had tried to kick in the adjoining door). I am disabled and the room they gave me had no door to the bathroom or toilet. The mattress needs replacement; sags badly and has an obvious list to one side. The hotel is right next to the airport and you get to hear all the jets take off and land, really very loud. The only walkable place to eat is the Holiday Inn next door, which was overpriced and not good. On the plus side the staff were very nice and there was free wifi. OK to stay here if they put you here but if you have a choice, I’d pass on it.

Enjoyed the atmosphere big room did not expect what I got for a cheap price loved it. Staff was friendly! I used mama digital key to check in and never need keys just downloaded Hilton honors check out was easy just checked out through my phone