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At check in we were told that, in order to receive standard housekeeping services, we needed to explicitly request daily cleaning (”because COVID”). We confirmed that yes, we wanted our 2 rooms cleaned daily. We were out of our rooms the next morning until 10PM, at which time we returned to find that our rooms were not cleaned. When we brought the matter to the front desk clerk, she adopted a petulant attitude and told us that the rooms were not cleaned because there was a ”do not disturb sign” on both rooms' doors. Both of us knew that this was not true, but the statement did its job insomuch as it allowed the desk clerk to avoid accountability and get back to scrolling TikTok. I asked that she confirm our that our housekeeping request was in place for the next night and she mumbled confirmation. As we walked out the next morning we saw the housekeeper in the hallway and asked that our room be cleaned. She said that she would do so. We also stopped at the front desk and confirmed that our room would be cleaned that day. Upon returning that night we found our rooms in the same condition we left them in the morning. I realize that there was a time before we all learned about the airborne nature of COVID transmission that it made sense to be cautious and minimize the chance of infection by minimizing the possibility of contact. Given the benefit of a few years of data and common sense, that time ended years ago. Hotels know that, and we as guests know that, yet some properties continue to leverage the 2020 COVID pandemic as an excuse to provide less/fewer services. That's shameful. I suggest that Drury and other value hotels stop presenting a diminished service offering to their guests under the guise of non-sensical and out-of-date health protocols while giving their employees a pass on doing their jobs.

Wanted a weekend staycation and it was perfect. Great Friendly staff, shower was one of my favorite things about it, it was in a prime location. The only thing that Dayton rate five stars was the breakfast, with the pandemic we understand the Buffay not being available, but the sack breakfast they provided was a banana and a banana muffin, no drinks, cereal, nothing else. Other than that we really enjoyed ourselves.

The location is excellent, restaurants and shopping malls are within easy reach. The hotel has just opened for two months. It has complete facilities, large room space, and very clean and hygienic. Although it is shown that breakfast is not included when booking, the hotel includes breakfast for the guests who check in. Although Breakfast is simple, but better than going out early in the morning to find something to eat.

This is a beautiful hotel in a great location if you are looking to go to a Cardinals game, the zoo, or other downtown attractions. The area it sits in has multiple options for fast food or sit down dining. The Galleria mall is minutes away. The hotel staff was very friendly. There is a great sitting area outside with chairs and a fire pit. The rooms are modern and clean. The bathrooms are fantastic with awesome showers. I would request a room that does not face the freeway as you can hear traffic. It’s not as bad as I thought it would be however you can hear sirens and very fast cars in the middle of the night. There is not free breakfast or coffee in the lobby and the breakfast is overpriced for what you get. However there are many options nearby. There is a Starbucks in the lobby and one across the parking lot. This is why I gave four instead of five stars. We stay in this area every year and we will come back.

The service was awesome, the location was prime, literally next to everything, very clean, I loved the oven which provided a homely feel. The only downside was the breakfast that was included in the price, as we understood Buffay style would not be available with the pandemic, but we received an orange bagel no cereal no drink and yogurt. Other than that everything was greatAnd I would definitely recommend to anyone

Location was great, room was surprisingly smaller than expected after staying at other Le Meridien locations around the world, but still comfortable. Service was wonderful. Food and beverage specifically were great throughout the morning and night.

This hotel is centrally located in ”downtown” Clayton with easy access to highways and main roads throughout St. Louis. We got free parking for 2 of the 3 nights we were here and discounted parking on the third night. A substantial breakfast with an omelet and waffle bar is included. My only caveat is that there were special functions 2 of the 3 nights on the 7th Floor (ballroom) and we could hear/feel the thump of the bass on the 4th floor (it was louder in the bathroom, for some reason). Front desk staff acknowledged the ”noise” and noted that the event would end at 11 p.m. Not sure I'd stay here again, given the potential for that level of disturbance. Otherwise a clean hotel with attentive staff in a handy location.

I feel very good, and the service is also very good. The staff are very friendly and will help you when you need any help. You can also take care of small pets at the front desk. I especially like their bar on the first floor. It is very comfortable to sit on the side of the street at night and watch the street view outside.

We stayed over the 4th of July weekend and had a very good experience at the Ritz in St. Louis. The hotel is located in a very nice area (Clayton) that felt very safe. A little bit of a drive to downtown and some of the attraction but nothing crazy. Service was very good from valet parking to housekeeping. The restaurant (Casa Don Alfonso) was stunning and the service/food was very good. We had some drinks in the hotel's bar (Lobby Lounge) and thought the drinks were overpriced with average quality. No music or ambiance Sunday night but that is expected. Initially we thought this hotel had a pool but found out that's not the case. They do offer passes to a nice aquatic center a couple of blocks away so we did that and had a good time. As others have mentioned the hotel is showing some signs of age, you can see spots in the carpet and walls. I had to ask for housekeeping to vacuum our room again as there were food residues in the floor of our room, not a pleasant experience. Overall a good experience, a step above your typical holiday inn vibe and level of service but definitely a nudge below other Ritz properties we have stayed at.