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The hotel is very old, in fact, it is really not worth the price, but it seems that the nearby hotels are similar and there is no choice at night! The breakfast packaged by Ctrip is not a buffet but a set meal. It is OK and full! The parking fee is too expensive. Ctrip said it was 40 US dollars. When I checked in, the hotel told me it was 48. After arguing with the front desk staff, they actually gave me a discount of 36 USD! But when I was looking for the elevator, they told me to go down the hall and turn left. We searched for a long time but couldn’t find it. Later, they came and said front desk left. It felt like they deliberately pointed me to the wrong way. The first feeling was immediately bad! There is an uncle from Guangzhou who has been in San Francisco for more than 20 years in the restaurant. He is very nice and speaks Cantonese with us. He immediately speaks Cantonese to us! On the last day, Zaizai caught a cold and didn’t go downstairs for breakfast, but he packed breakfast for us. It was very heartwarming 👍There are also many sisters who speak Cantonese when they are cleaning on holiday. They are all very nice! The hotel airport shuttle bus is very convenient, every 15 minutes! Overall, it feels good!

I requested for non-smoking room since I have bad Allergy, they gave to me the room that smoked in bathroom before me and it was smelly cigarette. I called them to let them know, all they said was Oh! Not even apologizing, not even offering the room change. I tried to open the window but even the window can not be open . 2nd problem with this hotel, they won’t give you any shower cap, very basic bath item that all the hotels provide. I was in this hotel 4 weeks ago and they provided but this time they said they don’t have any more. 3 rd problem with this hotel is if you try to call the front desk from the room using room phone , they don’t answer but if you use your own phone and call they answer. 4 issue with this hotel is they advertise free Wi-Fi but the network speed is too weak so you have to purchase the Wi-Fi . All and all this is not good hotel to stay. I will never recommend this hotel. The quality of the room and service for what they charge is very awful. You better go with Hilton brand itself not Garden inn.

The front desk service is very high and professional, and there are questions and answers to provide timely help. The hotel shuttle is very convenient to and from the airport and the driver is also enthusiastic. Overall a good experience

Everyone was super nice and it was very clean and they really tried their best to accommodate wishes. It is supposed to be in airport hotel so the location is not really close to anything it's at least 15 miles away from most of the attractions. It's in a very quiet area and you can go outside and walk near the large bodies of water. They also have a luggage room which you can use free of charge and is very secure. They do have water but they just have bottled water in the fridge at the front desk so you should kind of purchase your own water and advance otherwise if you get thirsty during the middle denied or something then you don't have. They did have a microwave which was nice and a bathtub which was very clean. I Their breakfast was very sparse and also not good if you have sensitivities or allergies because it was basically just cereal milk coffee juice a pancake/waffle maker and 1 or 2 different types of eggs and maybe a sausage. They also have bread that you can toast but realistically if you're a gluten free or you can't eat sugars or if you're diabetic then you should plan not to have the breakfast. Also some of the breakfast was actually very cold but they really try their best and they're very very nice and kind the staff I mean.

The environment is good, the hotel is quite big, and it is good to walk along the coastline, just in time to watch the planes take off and land at San Francisco Airport. The hotel room is hygienic. The front desk service is average, especially a short Asian girl, with a very poor attitude and a look of indifference, especially the disdain shown to Chinese guests.

The location is very good, right on the beach, where you can also take a walk. The tour at the door is closed, so if you want to eat, you have to go out. There is free coffee, hot water, apples and cookies in the lobby, and the breakfast is pretty good for America.

This was an awesome experience. We were staying here as a Day Use hotel and I was a little nervous about if we would be treated as a nuisance since we were only staying a few hours. EVERYONE here was so kind and helpful and courteous! We had very clean and comfortable room for our six hour stay. We were able to nap, shower, and watch TV while waiting for our midnight flight. The restaurant food was high quality and the server was terrific, sorry I don't remember his name. I wish I could give more than 5 stars! If we are in San Francisco again, we will definitely stay here.

Very good hotel, delicious breakfast, no buffs, you can deduct 60 US dollars, you can take a walk, the service facilities are very new, I stayed there twice during transit, it was very nice

Hotel is good since I has shuttle bus to adn from the airport. The breakfast that can be purchased separately is quite good. Staff is alright. The problem is this hotel really requires innovation and clean up. The curtains in our room were covered with mold. I wouldn't stay there again.

The hotel is a 10-minute drive from the airport. It is not far from the Bridge and Stanford. It is next to the beach. The room is clean and quiet, but there is no small refrigerator. There is a service fee if breakfast is included. Parking is 20 dollars a night. Free bottle of water is only given on the first day. ah