Durham Konaklamanızı Bulun

I was a excellent experience. I would recommend anybody to come and experience the stay that I had. Customer Service was definitely done well.

Staff were amazing! Jordan the night representative was amazing and very accommodating based on what he was able to provide. He was able to help with a room selection that was better accessible for my 88 year old grandfather. We did have a mishap with our room where the lightbulb in bathroom was out. Due to late hour (we arrived after 9pm) the tech was gone for the night, so Jordan updated our room, however and I did mention this to him, the new room smelled like mildew and the carpet looked like a crime scene. There was literally stains everywhere and hair on the bathroom floor. The sheets had weird brown stains on them and apparently my grandfather’s room sheets also had a huge yellow stain on them that had to be switched out. We were in town from New York for a funeral for a family member so we did not have the time to change the room again since we were leaving the following day, but staying in that room felt very disgusting and NOT what was expected based off of the previous reviews. Also the phones in all rooms did not work and our clock in our room did not work. I specified all of these details to the manager the next morning before we left for the funeral including asking to have the room cleaned, which she apologized for and stated they would take care of it. Came back and nothing was cleaned or replaced (no new toilet paper, garbage still full and no replacement towels. Had to go back downstairs that evening when we got back) We had other family members staying in the Sonesta Morrisville location that we had to visit and that location was a complete 180 versus this poorly updated location. Sonesta keep hiring similar professional front desk staff like Jordan, but your house keeping staff and the location’s rooms needs a complete overhaul redo ASAP! Truly feel nasty after having to stay in that room and do not ever plan on staying in this hotel again.

We stayed at the Staybridge Suites for just one night for a medical appointment. We were looking for a clean, quiet room with kitchen facilities and that is exactly what we received! The bed was super comfy (medium hardness) and the sheets/blankets soft and cozy. We did a separate bedroom so that we all didn't have to go to bed at the same time and it worked like a charm. Everything was in working order, clean and not worn, and the staff was friendly. The reasoning behind the 4 stars versus 5 is twofold. The elevator needs servicing. It is very bumpy, loud, and one time the doors were closing but it wouldn't move. We were afraid of getting stuck when we rode it. The other reason was the breakfast. Normally breakfast wouldn't impact a rating for me but this was a safety issue. The yogurt (prepackaged) was sitting in a metal bin with no cooling the entire breakfast time. When I grabbed one, it was warm. That is a good way to get people sick. Other than that, it was a good price for a great room! I would stay there again!

The hotel is very nice, the environment is very elegant and the facilities are very good. The restaurant waiter was very welcoming and the dishes were quite delicious. It is a pity that there is no breakfast, but the place to shop nearby is not far away.

There aren't too many breakfast choices, but the taste is OK. It is very convenient to go to Duke University. The surrounding environment is very good. The two beds are very large and comfortable. There is free parking.