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I stayed overnight at this property on a business trip. When I arrived at the hotel, I had inadvertently made reservations for another day online. The front desk staff were wonderful helping me sort out my situation as the hotel was almost sold out. My room was on the 1st floor and was very nice. All the furniture and furnishings appeared to be new or very well maintained by the housekeeping staff. Nothing better than staying in a clean hotel, and this one was spotless. Overall, I enjoyed my stay and would 100% stay here again on my next trip. The convenience of the hotel to downtown Fayetteville and Trilith Studios makes it a perfect place to stay. Uber ride to the Atlanta Airport is about 30 mins.

Sadly, we were coming back home for a Funeral. We were three adults & 3 children, aged 6-9-12 so we reserved two adjoining rooms. I needed a handicapped room with a king bed. The rooms were beautiful and appeared quite clean. We were meeting up with family - I had told my brother and his adult sons to stay here. My niece, who lives nearby, picked me up at the airport and joined the rest of us for a few drinks & some food at the lobby bar. I was shocked by how Large this hotel is. In walking from our rooms to the restaurant, I realized I could not walk that far! I have MS. I called downstairs to see if a wheelchair was available. She didn’t know but w would call me right back. No phone call. So 45 min later I called & was told “someone in my room declined it.” Instead of a call, someone came to the room where the kids were playing, adjoined to MY room. My 6 year old opened the door and told the man they didn’t need a wheelchair! A six year old! Why not ask me ME? Or an adult at least? I am accustomed to high prices in hotels. I was not prepared for the costs for breakfast! Or dinner! I will say that the waitstaff and the manager were superb. I don’t normally eat breakfast but I had a taste of my granddaughter’s grits. Wonderful! I asked if I could get just a tiny ‘side sized’ bowl of grits. I was charged $5! And the bowl was half empty! Overall I was quite impressed. It had been a traumatic weekend for us - my nephew was only 25. Once I had a wheelchair, it was easier to move around inside the hotel. After I got home, my daughter said she’d had to give them her credit card to get into the room, even though I called 1/2 hr before she got there saying NOT to ask for a separate card bc I was paying for everything — and I confirmed that she had my Hilton credit card data. So when my daughter went to fill up her big Yukon, it denied her card. I was livid. I’ve note talked to Connor several times. For over two weeks he’d put me on hold for 20-30 minutes then tell me it had been corrected. NO, it was not. I paid for their room & food but it showed she’d maxed out her card! And you charged ME for it, too. That’s double dipping and it is illegal. “Someone will call you.” “ Who?” “ someone in Finance.” “No names? A phone number?” “No, just call me at this number.” It’s now April and NO ONE has called me. No one. Could someone PLEASE call me and correct the over-billing? You have a beautiful property. I feel like I have been robbed — and No one at the facility will help. Perhaps this branch should have a new manager - and a front desk person who understands what Help means.

This property hit it out of the park. Reception was pleasant. There are several snacks and beverages- including beer and wine. An above-average coffee and tea bar 24-7. My room passed the “Lysol wipe test”. Even the carpet was clean. Linens were fresh. Breakfast is cooked to order with lovely fresh fruit. The pool courtyard is peaceful. The only disappointment was in the lack of TV channels and the fitness center needed some attention for cleanliness. But, it was t any worse than my gym. Overall, I felt like I had a peaceful stay while taking certification classes at Trilith Studios. If you would like a delicious meal, check out Palmers nearby. Locally owned.