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Was supposed to stay 12/23 - 12/30, but left 12/29. This place has really gone downhill!! We have been staying here exclusively since 2105, but we won't be staying here again. I loved the convenience of having a kitchen, but at $1,205 for the stay & it now seems overpriced. Especially since they no longer do the breakfast buffet - which is understandable with Covid & the CA restrictions; HOWEVER, the crappy ”brown-bag” breakfast is horrible. They don't ask what you want OR offer 2nd/3rd options. Example: 1 pre-packaged banana-nut muffin, 8oz Nestle water, 1 small, bruised red apple, 1 brown sugar chewy granola bar (so much sugar-gross). My husband has a nut allergy and is doing keto (almost 60 lbs lost - good for him!!) So basically you can eat this unhealthy/dangerous ”breakfast” or too bad for you per Sonesta. At least give people 2nd option, geez (hardboiled eggs last non-refrigerated!) No housekeeping the entire stay. Trashy long-term occupants, cigarette butts & dog $hit everywhere. Example: long-term across from our room - with pet - would stand in the hallway area & chain smoke & talk on speaker/cellphone. Where she stood all day/every day were tons of cig butts & dog poop - there is no way Sonesta didn't know about this person - and she wasn't the only one. Any way, I could go on, but I won't. Just wanted to give people a heads up that this really is no longer Marriott & spend your $$ elsewhere.

The hotel is very good, spacious and comfortable, and free Western-style simple buffet, which is richer than most dishes of the same grade I have been to. There seems to be no convenient public transportation nearby, suitable for self-driving. Free WIFI and parking lot.

So 2 of my colleagues and myself, checked in on 1/3 for a company training for one week. The company paid for room, tax, parking and breakfast daily. I was asked for my card for incidentals (who even has incidentals anymore since everyone has a cellphone and a Netflix account, but I digress). My card was charged $1,000 for incidentals. Yes, you saw that correctly, $1,000. When I called down to the front desk, I was told it was a mistake and they apologized. They also comped my dinner for the evening. No worries, continued my week of training. I noticed however, at the end of the week, the $1,000 was still on my card. When I asked why, I was told by a different front desk agent that the hold was put on my card ”just in case my bosses card did not go through.” What? So if I was traveling on vacation, would they ask for my best friend's card ”just in case my card didn't go through?” Again, the apology, and EVENTUALLY the money was put back on my card. Fast forward to our 2nd week of training. This time, I called the hotel directly to express my displeasure with the previous week. I was assured that there would be no issues. And was told they had staff that was training. Myself and my same 2 colleagues check in again on 1/10. I give my card for incidentals. A $40 hold this time. Perfect! We are off to a great start. The stay went well. And no issues when checking out. Until today. There is a $20 and a $48 CHARGE, not a hold, to my card. I call the hotel, and was told the $48 was for parking and they have no idea what the $20 charge is for. What? So they did a credit for the $48, but said I need to call the bank for the $20. Marriott is normally my go-to for travel but i have never heard of this crazy policy of charging a guest's card ”just in case the company card declines.” Needless to say, I will be letting my company know about this. They should definitely find another hotel to put employees in when coming to town.

We enjoyed our stay. Room was clean and beds were comfortable. Even though I was told there was no microwave or refrigerator we had both in our room. Breakfast was very minimal, sweet rolls, coffee and juice. Ask for a room away from the noisy freeway. We will stay there again if in the Costa Mesa area.

This place needs to be shut down. I think they are paying people for positive reviews. I stayed here a few years ago and it was not this bad. When I tried to contact corporate both numbers listed online did not work. There were roaches and some kind of jumping bug I’ve never seen before. The older female that checked me in was rude. I asked to check in early and she said nothing was available. When I said that I’d like to cancel there was a room available. There was a bug on the sheet on the bed and when I asked housekeeping to change it she just gave me a look and seemed like she didn’t speak English. I went to take the sheets off and underneath there was a bunch of food and trash. A different housekeeper came and changed the mattress cover and sheets but there were so many roaches. I think they kind of pick who gets there nice rooms and who gets the bad rooms because it is a huge place. I think there are three or four separate buildings. If you stay here make sure to shake all your things out and disinfect everything. I can’t imagine how many homes have been infested from this place. I cancelled the rest of my reservation and it took a long time to get the refund. Even if you are desperate do not stay here. Sleep in your car. Jail is probably more clean.

Great place

Clean, good manager attention, and the chief of the toilet, careful, friendly! .I have nothing to say bad ... Maybe the bathroom cups change them are without caps.. Accept your pet, there is a laundry.. and guards care for you

Overall, this is a good hotel to stay in for the area. It is not too close to the freeway or the busy street of Beach Blvd. It is upwind from the freeway and so you can breathe a little bit easier. Directly across the street is Whole Foods supermarket and Bella Terra, a shopping and dining complex which consists of California Pizza Kitchen, Cheese Cake Factory, Island Burgers, Jamba Juice, Somi Somi, Jamba Juice, and a whole bunch of stuff. There’s also REI if you need camping gear and a movie theater too. If you want Vietnamese noodle soup, there are two of the best noodle shops in Orange County within walking distance: they are Silk Noodle Bar (they make their noodles fresh and their filet mignon pho is out of this world. You can add other meats like meatballs to it if you want.) and Pho 101 (their sister restaurant Pho 79 won the James Beard Award recently. They have a good variety of things like the grilled pork and shrimp vermicelli. You may have to wait in line for a bit on the weekends.) A 5 minute walk to Beach Boulevard will get you to the bus stop where for $2 (or $4 for an unlimited one day pass) can get you to the beach and Huntington Beach Pier. Back to the hotel, you can expect a fairly insulated wall, a robust air conditioning system, clean rooms and amenities (their is an exercise room where you can get your water bottle refilled). My room 220 has a broken faucet though. (I took .5 points off for this but gave them the benefit of the doubt and gave them 5 stars anyway because the staff, especially Nicolas and Anthony were great in helping to take care of it. These guys were genuinely concerned about my dilemma of waking at night to use the toilet and faucet and couldn’t shut the water off until I had to shut off the valve below the sink.) There is, however, a new trainee at the front desk during the week that I am here. She is the embodiment of the Wells Fargo perky but has no soul employee who unnecessarily tries to engage you in conversation by making and/or asking personal statements questions. I know she is new. All I have to say is for her to lower her voice a bit and imagine that she is checking in her aunts and uncles each time she relates to people at the front desk. The room layout is natural and convenient. The architect who drew this layout up is a genius. The a/c hums but not noisily. The bed is comfortable. The bathroom and toilet are clean. The second floor has an open terrace that you can sunbathe and play games. Overall, this is a good choice if you can afford this price range.