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Very new big room breakfast ok Management is a bit confusing There are not enough people cleaning the room, you need to keep an eye on it yourself I was not cleaned after the first night After that, I went to respond to improve many parking spaces There is an outdoor grill Hygiene: needs improvement simple people

Everything was fine. Good location and have a convenient store in front which is attached to the gas station. Also have 24hours store nearby. But in our room, heater is a bit noisy. Should be maintained. Thanks

The room was large enough and the location was quiet. But the interior of the room is average.

I just returned from spending 2 of my free night awards. Many hotels will assign the worst room when paying this way and this was definitely not the case here. Due to all the negative reviews I read, I was a bit nervous and called the hotel and spoke to a couple of people. They were very honest about what to expect. In fact, although it could use an update, the room was just fine (and I'm picky) and totally immaculate. I had white socks on and my socks were just as white walking around the room. Actually, I was shocked that it was so clean and there wasn't a speck of dust anywhere. Now to the best part, the staff. They are wonderful and extremely friendly and helpful. There never was a shortage of staff either. Every person I encountered had a smile on their face and couldn't be happier to help. I enjoyed just chatting with them. I only gave the Courtyard 4 stars instead of 5 because the rooms are not that large , they charge for parking and basic toiletries are provided. We found the location convenient for walking around during both day and evening. I wouldn't hesitate to stay there again.

The Graduate at New Haven has a great friendly professional staff team who were courteous and helpful. Everything is kept very clean and efficiently run. Be aware that there is no restaurant in the hotel, only a cafe. That is probably the only drawback, but there are plenty of other places to eat located very close by.

First of all, the location of the hotel is very good. There are many restaurants to eat in the front and back of the main road at the door. It is also very close to walking to various places of the university. Secondly, although the hotel lobby is not big, but set a lot of comfortable sofas, the layout is very warm, when I went, it happened to be during the mold match, the players from all countries were there to discuss warmly, there was a computer in the hall, I saw that people often used it, Sometimes it is really needed. Although the room is not big, it is not cramped. I have set a big bed room. The bed is very comfortable. I don’t know if I don’t feel that I need to get jet lag. Is it a credit to the bed? There is a long desk in the room, which is just convenient for me to deal with some work every night. There is a heating cabinet next to the sofa. It looks not good, but it is very practical. In this snowy day, I will twist and dry the small items that need to be washed and put on it. It will be dried the next day. It will be dried before changing clothes. It will be warmed up. I unlocked the new function. The service is just right, will not disturb me, will not be too enthusiastic, but when there is a need, can help in time, clean the room regularly every day, change towels, etc. (I saw some comments that foreign hotels do not provide these services every day after check-in)