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Room was clean and well kept. Bed was comfortable, but sheets are thin. Room smelled and appeared very clean. We were on second floor about 4 doors from stairway and downstairs exit and could hear some of the in and out traffic but wasn't to bad. They offered a to go style breakfast of an orange, granola bar, milk or juice, and an option of cereal and yogurt was offered. Receptionist was kind. Lobby and walkways area weren't as clean as rooms but still well kept. We enjoyed our sleep here though which is spot to say because I'm a light sleeper.

My stay at Staybridge suites was a very warm and comforting stay. My housekeeper, Isela was an absolute daily blessing. She made my room inviting to return to after working 10 hour shifts. Not to mention Ms Jacque preparing a complimentary hot meal in the evening. I would highly recommend any short or long term business travels, this is the place to stay! Safe, clean and accommodating.

Nice location, easy access, only about 5 minutes from IAH. Restaurants nearby. Plenty of parking. Staff was exceptionally polite, helpful. And professional. Shuttle driver was great. Two minor things…when I went down to breakfast at about 6:30 the serving area was dark even though food was out. Stayed in room 201, evidently because of a leaking faucet in tub they have cranked the handle so hard to stop the leak that you have to use considerable force to turn the water on. Also, there is no stopper/plug for the tub so your only option is to shower.

We spent a night at the Staybridge Suites during an overnight transit stop in Houston. Overall it was a great experience, however our first impressions weren’t great when we had to wait about 50 minutes for the free hotel shuttle. The hotel is only 5 minutes away from the terminal, so not sure why it took them so long. Anyway, check-in was fast and easy and the reception staff were friendly and efficient. The room was excellent – roomy, very clean, with lots of natural light. There was a functional kitchenette with fridge, stove, microwave, and dishwasher, as well as a nice sitting area for watching TV. The free internet worked great. We enjoyed watching the planes pass by the window coming in for landing however there was no plane noise whatsoever. We made use of the hotel gym which was fairly well equipped. There were a large number of high-quality cardio machines as well as a small selection of dumbbells and a small multi-gym. As for eating options, the hotel had quite an extensive room service menu. However we opted to go out to one of the nearby restaurants: Jack-in-the-Box, Waffle House, Sonic, etc. Unfortunately, we didn’t make it to any of these places as we saw a taco bus parked outside the gas station and ordered up a great Mexican dinner. There is also a large convenience store attached to the gas station. Overall – great experience – other than the issues with the airport shuttle. You’d be hard-pressed to find a better spot for your transit stop in Houston.

Clean, adequate, comfortable, good staff, good facilities and food. Recommended. They have free transportation to the hotel, they schedule the trip for you, very comfortable spaces. Great place for me. The staff was very accommodating to my needs.

The hotel itself is a fine place to spend a night close to the airport. We had 1 cup and 1 coffee pod in our room, but it was not a big deal to go down and get more. My issue with this hotel is that they do not offer hotel shuttle service from the airport after 9pm, and nowhere is this stated on their website or elsewhere. When we landed from an international destination, we called the hotel to ask for a pickup. They told us where to go, but by the time we got out of the terminal it was approximately 9:10 pm. We called the hotel back and the front desk told us that the shuttle driver had gone home and we'd have to take an Uber. We did, and $17 and a 5 minute Uber later we arrived and spoke to the front desk, who basically just did not care. We asked for our Uber amount to be deducted from our bill (it wasn't), and explained the situation again the next day to the next front desk employee. Again, didn't really care. The manager wouldn't be in until hours later, so I asked for an email explaining their pickup policy. I never received one. If you're staying at this hotel in part because of the airport shuttle, keep this in mind.

整體是非常不錯的，接待服務，辦事效率，早餐豐富，設施和環境，房間衛生等。之所以服務少給了一分是因為有個前台服務人員在我昨晚買水的時候鬧烏龍從我的卡上刷了我一次房費（我通過攜程預訂的，支付寶支付，酒店之前已經從攜程賬戶划走了), 整體還是非常推薦這家酒店。

Very 👍

Friendly staff, clean and safe location. It’s an old facility but room was equipped and operational, from A/C, heater, fridge, microwave, hot water, everything functional. Towels were replaced every day.

The Bush Airport is a ten-minute drive and the parking lot is large. The room is fully equipped and the towels are new, but the shower head is fixed and the water is small. There are not many varieties of breakfast, but the taste is good. It is a good car hotel.