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I originally booked online and then found out I needed to call to get the wedding party pricing since my husband was the Best Man. I called and canceled the original booking and booked 2 nights with the wedding party pricing. I got no confirmation email from the phone call booking but I have the old confirmation email from when I booked online originally that shows me booking for 2 nights. There were “crumbs” (idk what else to call them but I don’t know if it was from food or what it was from) in the bed. It was so late the first night after setting up the reception and doing the rehearsal and rehearsal dinner that I didn’t bother getting clean sheets because we had already gone down to the front desk for towels and sheets for the pull out couch bed. Ashlynn, my daughter and Flower Girl, needed to get to sleep for another busy day, so I just brushed them off and we went to bed. We didn’t have enough towels for everyone to shower. The shower and bath tub had soap scum on it and was not cleaned. The pull out couch bed had no linens in the room to be made up and used. There were staples lying on the carpet. It didn’t look like the room had been thoroughly cleaned. There was dust collecting on the picture above the bed and in the corners and along the wall where the carpet met the wall all along the room. There was carpet falling off the wall. There was patch work that was not sanded or painted. That’s not that big of a deal but i feel like it shows that there is no care for presentation when you put it together with the rest of the uncleanliness we experienced. I also would worry about the patch work collecting mold and mildew since it was not sealed by paint. There was mold on the lid of the ice container in our room. We couldn’t use it. We were told at check in when and where breakfast was but not given our meal vouchers or coupons. We went to breakfast the next morning to be hounded my staff and had to go to the front desk again and still did not get the total number of vouchers or coupons needed for Noel, Ashlynn, and I. We only got 2. The toilet started backing up when no one had done anything put go no. 1. It flooded the bathroom a little and I cleaned it up with the remaining towels. We never checked out but the housekeeping supervisor came to our room saying that she didn’t expect us to be here because we were only booked for 1 night. She went down to the front desk who called the room and said the same thing which I said I booked 2 nights. Kate , my sister in law, and Hannah, her wife, went to the lobby to grab food and they overheard the staff trying to figure out how to get us out of the room because there were other guests checking in that they didn’t have rooms for and that reservations were incorrect in the system. I caught the housekeeping supervisor who said she was the most senior position at the hotel currently. The manager Amy was not answering her phone and or refusing to come in. During my co

The bed was amazingly comfortable! Room was clean and quiet

The hotel is located just off Hwy 54 with easy access. Checking in and out was fast and easy. The staff was kind, courteous and helpful. The breakfast was amazing with great coffee, a variety of hot foods and especially waffles. My room was clean, the bathroom did have a few hairs from the previous person but altogether was fine. I would definitely stay here again.