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This was a quick overnight trip. We arrived late but Abigail still welcomed us with a smile when we arrived. As Diamond members, we were pleased that an upgrade was still available and found the suite clean and large. We took advantage of the hotel buffet (normally a cost but we received a credit for our status). There was a great selection and the food was hot. The attendant could have been welcoming. Tbh, her phone seemed more important than smiling and cleaning up after the guests. The gentleman at checkout was friendly. We would stay at this hotel again.

We live in Kingsport and had a mini-honeymoon weekend here after our wedding. We loved the charm of the hotel and the bedding was so comfy. Could you tell me where to order those pillows? We also had a couples massage at the spa while there and that was exceptional. Everyone was very nice from check in to check out. We will definitely stay here again, maybe to celebrate anniversary. Thanks again for such a nice stay!!

We are a non profit who rented one of there very large convention rooms for a semi formal dinner and we will absolutely be renting again in the future. The service was impeccable the venue was beautiful and clean. The staff went above and beyond to make sure our event went off perfectly offering assistance with any thing and everything to ensure everyone had a wonderful time. We also made use of there onsite bar/bartender which made it possible to provide a cash bar in a safe and managed environment (we normally would not be able to noir do we offer alcohol) as we are a non profit and lack proper insurance for such things. The bartender was extremely nice and worked hard to make sure everyone got what they wanted and the prices were extremely reasonable. And last but not least several of our attending guest opted to rent rooms after the meal and have reported similar quality to the rest of the venue including cleanliness and great hospitality with their stay. So for any one looking to book a room and or use some of the wonderful facilities they offer we highly recommend them you will not be disappointed.

5 stars it was great! no bed bugs or trash I eould recommend going here but here are tips always check the room before checkout don't leave nothing behind eat breakfast when here this place is perfect for long trips! it's so good it's perfect I'm being kind

This is an older property cobbled together from 2 or more hotels but very well kept. The desk staff was very helpful, my room was nice and overall I would stay here again. I need 200 characters so here are more words

The pictures offered a bigger view than accurate, but overall happy with the hotel. The women running the office was both friendly and efficient, could definitely multitask. Her husband came out to offer help, but she was on top of everything. Room was clean and comfortable. Would definitely come again!

There are things we expect when we stay at a hotel with the status of a Hampton Inn. Since the pandemic I have seen most places struggle with maintaining their level of quality in both the establishment as well as their staff. Although the rooms could have been cleaner in areas the staff made the difference for me. ”Matt” was a young man who greeted me and it was with such professionalism and enthusiasm it turned my tired from driving mood to a happy to be here mood. In my interactions with several of the staff they were all very pleasant and professional. All in all I will stay there when i am in town because of the staff.