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We enjoyed our stay here. I booked through tripadvisor, but the hotel did not have our reservation. Thankfully I had the email confirmation and they got us a room, no hassle. The room was spacious and clean and my kids enjoyed the pool. As others noted, they are not offering breakfast at this time, but there is a McDonald's literally steps away. Not my breakfast of choice, but it will do.

I went in for a signature facial and had Sephra as my esthetician. I had a wonderful experience. The facial felt great and the neck, shoulder and arm massage was very relaxing. Sephra was very knowledgeable and kind. The spa itself was clean and calming; just what you want in a spa! The online booking process was very easy. I’ll be back for other treatments.

I rarely write reviews however, this place deserves everyone of those 5 stars. I checked in late Friday night around 11. Parking lot was clean and quiet. (FYI ALWAYS check out the parking lot activity and upkeep when checking into a new motel or hotel.) The guy at the desk was friendly and very patient with me (I wasn't prepared to be charged a $100 deposit) As I stood there trying to figure out how to obtain the $ for the deposit the GM came out and greeted me as well. He was very friendly and sweet. I ended up booking my room for 2 days. The room was extremely clean and spacious, I actually didn't even feel the need to bleach everything down like I normally do. Needless to say I ended up staying for 4 nights and the manager even agreed to charge me the same rate as I was paying on Priceline. I'll definitely be back and will always speak highly of this place. Not one complaint and that's pretty hard to achieve.

The lake water is clear outside the window, and in the early morning, there are flocks of wild ducks

Very comfortable and relatively spacious room. Fantastic view of the city and even Mount Fuji when the sky is clear. The bed is very comfortable. Very good breakfast too. Only problem: access to the gym is chargeable and is not 24 hours a day and access to the swimming pool, also chargeable, is at very limited times. In addition, the manager of the pool and the gym is very unpleasant. In this kind of hotel the swimming pool should be included in the price of the room.

Don't feel like

The only reason we stayed here is our power was scheduled to be off all night in our local town. So we booked a room. We had stayed here before. Prior to the update. First things first; it’s a 4 story hotel and only ice machines on floor 1 and 3. This isn’t convenient. 2nd. When they did the upgrades they failed to put the sofa back. Seriously? Where are two people supposed to sit? There is one chair in the corner and one chair at the desk. I guess a couple isn’t supposed to sit together? This is just ridiculous. And not comfortable at all! We asked the front desk and she said all the rooms are that way. But we can get you a folding chair. UM NO I can drive to the nearest store and buy one.. Horrible. The size of the dining room is small too. I can only imagine breakfast will be no place to sit. Sorry Holiday in for the 180.00 we paid for the room you didn’t make it convenient at all. And we will not ever stay here again. Very disappointed!

Chose this hotel because it had some of the top reviews on Trip Advisor. However, full disclosure….when we pulled in (driving right past the new, modern Holiday Inn) my heart sank. It’s tucked in next to the Holiday Inn, and looks pretty frumpy and run down from the outside. Especially sitting right next to a brand new hotel. Upon entering lobby, I felt a bit better as it’s pretty nice inside. Front desk staff was super friendly, too. The first room they put us in had a sour smell so they put us in another room, no problem! Second room was clean and spacious. For a one night stay, it was fine. But, given that there are two nice new hotels right nearby (Holiday Inn and Best Western) I think this hotel needs to step up its game and revamp the outside, spruce it up with landscaping too. Overall it was fine, but if we pass through again I’d probably choose the newer one next door.

The hotel is too old, facing the street, and very noisy

We stayed here 1 night as it was close to crater lake national park and we were on a road trip to there from SF. We stayed due to TripAdvisor ratings and it didn’t disappoint. We just turned up and booked same day. Staff were helpful. The room was a good size and was warm, nice and clean. The beds were comfortable and sleep quality is excellent. Shower and bathroom were great. The hotel is close to shops and restaurants and was very quiet. Free parking and breakfast was good with a nice variety of options. Would stay again happily.