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For starters, Josh was truly amazing, 10/10 person! He was extremely helpful and friendly and helped me navigate through some concerns and questions I had regarding check in and questions about the area! I forget the name of the lady that was also working the front desk around evening time but she was amazing too! The staff in general made you feel very welcome! The room keepers were very nice and polite as well! Having read reviews before my visit, I was a little scared of what everyone had to say, but I can now comfortably say that everything in previous reviews have been fixed and addressed! The hotel itself was very beautiful. The room was bigger than expected and the beds were very plush and comfortable. The room I stayed in (and I assume all rooms) had a mini kitchen! Literally felt like being at home. My mother is always very skeptical of hotels and she agreed with me when I told her this was one of the best hotels we’ve stayed at. The breakfast was great and had the classic waffle machines as well as hot items such as cheese omelettes and sausages, assorted breads, snacks, fruits, cereal, yogurts, and other common breakfast items. I will 100% be back to this hotel on my next trip to Orlando!

Hey, let me tell you how awesome Caden is at the Courtyard Orlando Lake Mary/North Lake Mary. Caden took my call a couple days before Hurricane Milton hit Orlando; got me squared away for a hotel room to keep my family safe; REMEMBERED me when I checked in a day or so later (recognized the name and everything); AND, was on point with help the whole time we stayed. He even personally took care of our linens when housekeeping forgot to deliver them (although I think they were short-handed because of the storm, which is understandable). The hotel staff was feeling a bit overwhelmed with folks escaping the storm, but Caden was cool as a cucumber. Thank you Sir for helping ease some very worried minds during that storm! Another very quick shout-out to the ladies working the bistro on Wednesday evening. Thank you for your patience with us weary travelers; and for some great mixed drinks to help take a little bit of that storm ”edge” off. A+ all around.

Really very good, HYATT PLACE will not disappoint, very standard room and service level, the price is reasonable, the price is very high,

I was their attending a weeding the rooms were very clean amenities were also on point clean and relaxing it welt like a home away from home from Gabby,Janez and Pedro in the front seat with 5 star ⭐⭐⭐⭐⭐ service as well as Evans breakfast attendant was really cool and pleasant.. and how can I forget about Tasha the bartender she was great to talk to and made me a fantastic margarita..I would recommend this Hilton if you need to stay in the lake Mary area they get 5 star quality of professionalism and made me feel like home for my 4 day stay... Thank you

I stayed at this hotel during a trip between Maryland and Tampa, FL. The hotel is conveniently located just off of I-4 a little north of Orlando. The Westin Lake Mary is a large, modern hotel and is well-maintained. The staff were friendly and welcoming and had Covid-protocols in place. There was plenty of free parking at the hotel. The rooms were very modern and up-to-date, including the TV, furniture, carpeting, linens and bathrooms. All supplies were well-stocked. There was a restaurant/bar just off the lobby on the main floor, along with a small marketplace to get snacks, sodas, beer, etc. Ice machines were located on each floor. Check-in and check-out was very easy. There is plenty of commercial activities around the hotel (which is the Heathrow area of Florida, and somewhat upscale), including restaurants and shopping. There was a McDonalds adjacent to the Westin which was good for a quick meal if needed. All-in-all, this is a quite exceptional and well-maintained hotel and I would highly recommend it for any stay. I have no negative comments and would say that this is a great hotel to stay at when visiting Central Florida. Well done!!!!

It's pretty good, I like it very much. It's also very close to my office subway. The environment is pretty good. I will book a hotel here next time.

Nice room; loved the beautiful tile floor. No carpet. I have allergies so that was wonderful. The only thing I would improve was the full sized bed. Too small for two people. And no breakfast included. But the facility was well taken care of.👍👍 I would definitely stay here again. Plus you get a beautiful view of the lake!!

This hotel is so close to being great. It really needs a good, deep clean. Especially the floors. It just has a general run-down vibe. However, the beds were super comfy!!! And the pillows were heaven. The shower was hot, though a bit slow and the water didn’t drain. The breakfast was excellent, though the area needs updating. The food was really good with lots of great choices. It served our purposes of being close to the airport with a free shuttle. Good price for good sleep and a very nice breakfast. Just don’t expect the Ritz.