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I am an IHG One Rewards DIAMOND member. The highest tier I'm aware of... One would think they would treat these members well. I checked in here and got zero recognition. When I asked the front desk clerk if he was going to humor me and actually giver me my diamond perk, he replied he already upgraded me to a suite. I call BS!!! I booked the suite with points at booking. Don't try to tell me you did me a solid when I paid for that suite. I am done with IGH. Using up my points and moving on. Oh almost forgot. We ran out of facial tissues and requested a new box be delivered to the room. Well Holiday Inn doesn't seem to keep extras. I am not kidding, they delivered an already open box with God only know what kind of cum stains on the outside of the box. See pictures.

The hotel is very close to the airport, but very quiet. The hotel has a free parking lot. The parking lot is very convenient. The breakfast is very good in the United States. The front desk service is very friendly and the processing speed is very fast. It will not make you wait too long. , Recommend this hotel, very cost-effective.

There is a parking lot, breakfast, and a dog. There are dogs for dogs, dogs are called, and black girls are shouting in the hallway. The sound of opening the door is quite big. Every time the lock on the opposite room opens, it seems that someone is opening my door. The first day I heard the sound of opening the door and I was shocked.

Cheap, McDonald's, Merlot and other restaurants at the door. Across the road is a cheap supermarket. Things are cheap.

Stayed here the night before we had an early morning flight. The room was clean, shower excellent and nice fluffy towels! I was worried about the noise from the airport, it was barely noticeable. The parking situation here is a little strange. The night that you stay is $10 and then $30 a day for all the days u are gone for your trip. But you can drive to the long term lot and pay only $10 a day everyday. Just seems weird that they don’t give u much of a deal for paying to stay here. It was great that they provided coffee, fruit and granola bars in the breakfast area for the early hours in the am before their breakfast started.

We stayed during MLK weekend for a hockey tournament at Hershey. Our room was fairly rundown and unpleasant. The lobby is nice and renovated. The indoor pool didn’t seem very clean, so we avoided it. The locations is very close to a shopping plaza with decent food options.

Sleek, stylish, and contemporary. Situated on a hilltop overlooking the highways and shopping centers, Hotel Indigo outshines the nearby competition - particularly at night when gold accents highlight the building. It was by chance that we were relocated to this hotel after another IHG hotel (Candlewood Suites Harrisburg-Hershey) extended the stay of another group of guests and indicated that we could cancel or move to another property. The hotel is striking from the start. Gold accents on the exterior immediately set the tone for an elevated experience. The lobby and dining areas are large and comfortable, with an outdoor pool and bar area complementing the first floor. The elevators are also striking in their finish and decor - the ride is the same, but these elevators really are impressive in their styling. Our room was reasonably large with ample space for a king size bed, sitting chair, desk chair, and table top desk area that ran the length of the room across the window. The decor was simple yet stylish and (as with every IHG property that we have enjoyed) featured amazing pillows and bed linens. The usual amenities are present (hair dryer, ironing board, luggage valet) and overall it was a very nice stay. Although breakfast is not included with the stay, the onsite restaurant offered a very nice menu. Our Commonwealth platter featured freshly prepared eggs, pancakes, hash brown patties, and the best bacon I have ever eaten. The restaurant staff went out of their way to ensure that every request was met and that everything was to our satisfaction. They are a credit to this location and I would encourage guests to pay the little bit extra and start their day here. Michelle (at the front desk in the morning) also went out of her way to make sure that our stay was satisfactory - thank you. In the end, we are happy that Candlewood management and IHG Guest Relations worked to ensure that we had a room during this very busy September week. Moreover, we are thrilled to have experienced what another brand in the IHG family has to offer. Hotel Indigo won't work for all of our travel plans, but it is great to have another option with IHG - especially one that offers a step up in luxury and stylishness.

The room was great. Location was convenient for a visit to the chocolate factory. I personally loved the vinyl floor furnish in the room! We use Google Map to get to the location.

The two large beds are very spacious, the hotel is close to the road, it is convenient, there are supermarkets and restaurants not far away, it is very suitable for self-driving journey!