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This review is only my experience after 3 weeks in this place. Not a good one.manager prefers work crews in the area opposed to single business people. Many things went wrong in my room as well as on the property however he always had some excuse. The straw that made me leave was that every weekend there were free for alls and no supervision. People would be drunk and smoking pot and noone in the hotel told them to stop. I was told that I would have a quiet apt for anger stay. Every weekend I got no sleep. One night 2 girls checked in at midnight and kept me up all night which caused me to miss a meeting. The sales woman told me there were no one bedrooms available that weekend so people had to be put in the room under me. Not true. I checked on line I was able to book 3 one bedrooms available. I would never check in with children or even business men. This place is good for truckers only.also truckers were washing their trucks in the small parking lot on weekends. All this place want is too fill rooms. They don't care with whom.

The location is very good, the surrounding environment is in good order, and the transportation is convenient and not noisy. It is a recent road construction, which is a bit inconvenient. There are many supermarkets and restaurants within walking distance. The rooms are large and clean, the front desk service is good, the laundry is a bit late, or it is completed in time, plus points.

Long stay is still possible

The room is OK, that is, another building is far from the front desk, and there is no elevator on the second floor. On a hillside, the scenery is not bad. Close to the highway and convenient transportation.

This was a perfect location to stay while visiting our son in Mt. Arlington. We had never been to New Jersey before. With the exception (unexplained..) of the fire alarm going off one night, this hotel was one of the QUIETEST places we've ever stayed. (Even though, I learned they had 3 wedding groups staying there). It's far back off the road, and next to a Hilton Homewood suites. The king-sized room was just right for 2 people. It has a pull out sofa but IMO (3) people would NOT be comfortable in the room, it's way too small. Very nice kitchen amenities (even a dishwasher), could allow 1-2 people to stay here several weeks if needed. We didn't use the pool (it has ALOT of restrictions during these Covid times). The room / hotel was impeccably clean. Very large parking lot (shared between the 2 hotels). Though the bathroom is small, due to the closet design, there's a long closet between the bathroom and the kitchen area (helping with air flow). Bed super comfortable and the shower was amazing. 2 ”less than great” things are: there's no housekeeping service during covid times (I did not want it DAILY, but believed it was 'on request'. ). You can get a towel refresh and shampoo, etc. but that's it. The breakfast (grab and go), like another writer mentioned, was just ...not good. The odd thing was that everything is individually wrapped (even the slices of bread to toast!) but: you're still touching the toaster handle, the microwave handle and buttons, etc. (doesn't make much sense). There were whole apples (maybe small fruit cups would be better) and the waffles did not taste good at all. Butter patties were frozen. Individual yogurts were a good idea, and the juice was good. Coffee is available 24/7. There were also some kind of breakfast sandwiches to ”nuke” but they didn't look good to me. IMO breakfast closed early on a weekend: 9am. A high point - the laundry room is very nice, very clean. But BE PREPARED with quarters -- it's $1.50 per load to wash or dry. (I always bring laundry pods and dryer sheets). Nearby: there is Rockaway Mall which (contrary to what another writer said) is really big (but fairly devoid of people). There are some restaurants around, and a Costo. But if you are used to buying alcohol / beer / wine etc. at a grocery store, you can't in NJ. We were dissappointed to find that the Shop Rite 'package store' section closed at 8pm on a Sunday. This hotel and the Hilton, do not have bars or restaurants on site. OVERALL -- very impressed with the hotel, and if you stay in Rockaway (not Dover), the area is very nice. We would 100% stay here again.

Had stayed at the Townplace Suites before when visiting family in this area. This time there was no availability there, so I booked the Homewood Suites for the 2 nights we were in town, even though I was aware the reviews for this hotel weren't as good. Of all the Homewood suites I stayed at over the years this one is by far the worst. Starting with check-in, the front desk clerk was very uninformative. No recognizing my Hilton Honors membership, no instructions on amenities or breakfast hours, etc. After settling in I went to the lobby to get some hot water for tea, and found the water was barely luke-warm. Heated it in the microwave in the room. Breakfast next morning was equally disappointing. This location doesn't have the belgian waffle maker that all other HW suites I've stayed at does. The usual omelettes/sausage selections were just as cold as the hot water was (again). We decided to eat breakfast at a nearby diner the next morning. Other things we noted: the drain under the sink was dripping water the first morning of our stay, and I noticed there was tape (not duct tape, brown tape) wrapped around the drain pipe leading to the trap! The shower curtain rod was badly bent, and the anchors at either end were loose in the wall. There were spackle spots next to each anchor, and I realized when I took a shower that the tub is so slippery many people must have grabbed the curtain instead of the safety bar, which explains why the anchors were pulled out of the wall! The front desk personnel was always someone different from Friday night to Sunday when we went to talk to someone, and nothing was ever fixed. This location is badly in need of renovation and upgrading. There needs to be an overhaul of personnel (in terms of continuity and wanting to help), and the food needs to be HOT. The cost for 2 nights was outrageous compared to the condition and service of this hotel, especially since we've experienced the Townplace Suites next door.

I loved the breakfast and the organization of the hotel. Very nice stay and i Will be thinking of coming back soon. The room was nice and so was the bed. Ele helped us find the ice machines and she was very lovely and she always has a smile with every guest

What a horrid stay at this heavy-use hotel. The owner/manager refuses to address restitution for damage to my personal property that occurred in this hotel room while I was downstairs in a conference. I was made to wait for six days before receiving contact after the incident -- and I was only contacted because the owner/manager was unhappy with my truthful but negative review. I deleted that review and reposted a more current review after I had been contacted and was told the issue would be ”escalated.” Gave them the benefit of the doubt. The owner/manager again responded on that review, trying to portray them as innocent. Three days later, a man identifying himself as from the ”Hilton Parsippany Legal Department” called me loudly and argumentatively, claiming I had been contacted more than the one call when that staff person said it needed ”escalation.” He was obviously angry at the review, but still did not address restitution for the damage to my property in that hotel room. I told him my review was honest, he was being abusive and hung up. He called back, behaving similarly, and I hung up again. I called the Parsippany Police, and the officer advised me to make a police report with my local police and have it forwarded. The officer said the same thing I said to the man who was ”allegedly” from their ”legal department” -- I am well within my rights to leave a negative review, since this was my true experience. Later the same day, I received an email from this owner/manager, which had odd wordings, strange punctuation, lack of capital letters -- saying it was a manager who attempted to call me but I ”hanged up on him,” leaving out the legal department part, offering to try to call me again the next morning, ”respectfully” this time -- to which I responded in writing: I restated the issues, informing them that I would not be answering any more phonecalls, that they needed to respond in writing. I copied Hilton Corporate in that correspondence, as well as the director of the conference I attended. When I contacted Hilton Corporate, I reported the damage to my property, the poor conditions present during that stay, and that I had followed up with the police. Hilton Corporate issued a case number, and this is as far as resolution has progressed as of today, almost a week later. On the last review I left, the owner/manager posted a response, again meant to portray them in a positive way, despite the true experience, claiming a ”backstory.” The next day, after I had spoken to Hilton Corportate, this comment came down. Today, this owner/manager had posted a different response, this time more appropriate, but asking ME to contact HIM. Again. The hotel management has all my contact details, they have pictures of the damage, and Hilton Corporate has my details as well. This manager has merely ”fielded” complaints without just resolution. I will attach photos of both my review and the manager's various comments on my reviews. In addition to photo

The hotel environment is good 👍 is directly proportional to the price, but it is very difficult to find Wi-Fi at the front desk. It is recommended to say hello once when you check in. The hotel charges for parking