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Hotel environment: very new, only opened in 2018, all facilities are very new and clean, the lobby has a public internet area, gym and a mini swimming pool (suitable for children). English breakfast is served free of charge, not very rich, but it's OK. There is an outlet 11 minutes away from the hotel, which can satisfy everyone's shopping needs. Uber is also very convenient in the past. Although it's a half-hour drive from Newton, it's a little bit, but the price is very high. The business hotel managed by Hilton is still very guaranteed! Room: The toilet facilities are very new and clean, with shower gel and shampoo supply, iron and hair dryer available. Please bring your own if you don’t have slippers (a North American hotel feature). The room we booked also has a simple kitchen, microwave and refrigerator, cutlery, tea cups, plates are provided. There are two 1.5-meter beds and a sofa bed in the room, enough for 5 people (for six adults, the sofa bed is a bit crowded. The sofa bed is only about 1.2 meters), the carpets and curtains are very new, and the air conditioning is also very new because of North America The hotel is basically window-type without a split body, the air conditioner is very noisy and loud after a long time, and it is impossible to sleep with the heating or air-conditioning all night. In addition, sound insulation is also ok, not too noisy! High cost performance, overall very satisfied! You can book a new hotel with confidence

The hotel is new and the lobby is warm on a cold and rainy day. The good thing about a new hotel is that the walk-in shower is very convenient. The bad thing is that as soon as you enter the room, there are two bottles of water, and the discount for each bottle is 3 US dollars, which is really outrageous.

The room was my favorite by far. I loved the pool area. Hot tub was exactly what I needed. I will definitely be a repeat Customer

The good: Room was reasonably clean and the beds were satisfactory and the front desk staff were very nice. However overall the room was in poor repair and the sink and closet areas were tiny (see photo) and absolutely unacceptable for a room with even 1 guest let alone the 4 it could legally house. The sink area had no room for toiletries so fixing hair and makeup had to occur at the weird desk area with a hand mirror and horrible lighting as there was no mirror at all in the bedroom area. The sink and closet were a fraction of the size shown in the website pictures. Our luggage had to stay in the room floor because there was no way it fit in the closet. Electrical outlets over the only bedside table (between the double beds) were so loose they wouldn’t hold the plugs in place to our CPAPs so we had to run the cords across the mattress behind the pillows from wall plugs on the opposite side of the bed. The hang up button on the phone is broken and stuck all the way down so when we needed to use the room phone we had to pry it up with a nail file to get dial tone. The shower curtain isn’t wide enough to cover the entire shower and kept sagging in the middle causing water in the floor. The towels were incredibly thin and rough as if they were line dried. And the biggest annoyance of all is we had to have our keys reprogrammed multiple times while we were there because according to three different front desk members the keys become deprogrammed if they are placed by a cell phone or other electronic device. We’ve used lots of electronic keys and never had to be sure to segregate our key cards from anything. If the management saw how many people we ran into over the weekend who were annoyed by being unable to get in the rear door or their rooms they would fix that immediately. We were there for a wedding weekend and supposedly got a better block room rate than normal but family who stayed at a nearby Holiday Inn Express had MUCH better rooms, free breakfast, free parking and their rate was significantly less. I am a long time Marriott traveler but would have moved to a different hotel had we been staying for more than 3 days. I keep reading they are going to renovate but I saw no signs of that on the side of the hotel we stayed on although they did appear to be working on a drainage issue in the back.

My wife and I stayed for four nights, as we used this centralized location to tour the surrounding environs of Boston, Plymouth, Quincy, and Cohasset. We had no trouble with check-in, or with our room. Our room was clean, comfortable, and had all the amenities. We particularly liked that the bathroom sink was outside the bathroom which saved morning time for both of us. Only downside was the free breakfast; the entrees were basic stock items lacking taste and overall appeal; breakfast sausage patty was like a leather shoe. The coffee & tea setups were good. We found a great local breakfast/lunch eatery in Newcomb Farms less than four miles away. We'd stay again for the location and comfort, as we didn't come here to dine.

Carpet in elevator is dirty, front desk associates are very nice.

I just recently stayed at this hotel Four Points by Sheraton in Norwood. I will say thank you to Jane, Front Office Manager, she was very helpfull from when I check-in till the end. She gives me some details, where to visit, and shopping area. The Restaurant Bistro very nice, food are great. Not even to mention Zaccharia's Restaurant for breakfast is very very good. I will definitely recommend this hotel. What about the room, spacious and comfortable and clean. A Big Thank you too all staff👏👏👏👏👏👌

The car was scratched, malicious

I arrived at this hotel in the middle of a heatwave. There is a lot of glass in the entry ways so it was hot but I’m guessing it’s not always like that. I did really like the window nooks in the room. If I had more time it would have been the perfect spot to curl up with a book. Some staff wasn’t overly friendly but others really stood out; particularly after my stay. Just as I boarded the plane to go home, I realized that I left my full makeup bag in the bathroom of my room. I called the hotel and was told that housekeeping had collected it and saved it for me. Then enters Frank… he happened to be who answered the phone when I called and helped me coordinate getting it shipped back home. I had just purchased all new higher end makeup so Frank made my day! Moral of the story is the staff at this Hilton will help you when you need it!

In the room on the first night, the air conditioner made a loud noise when operating. The control switch only had automatic and manual, and only had two levels of adjustment. I have never stayed in a hotel room with such a loud air conditioner. After reporting it to the front desk the next morning, I was very disappointed. We were simply upgraded to a room with a separate bed and sofa bed, but the air conditioner was still noisy, just not as loud as the one in the room on the first night. The service at the counter is good, the parking lot is free, and there are shopping malls nearby.