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The staff was very friendly and helpful. The location was good and there were restaurants within walking distance. The room was clean and spacious. The view from the room was awesome and the blinds blocked out the sun very well.

First, I’m not one to complain about these kinds of things typically, but the lack of care or concern by the staff drove me to write this review. I wish I would have had access to a review like mine before I decided to book this place, so I’m hoping my review helps others going forward. First, as can be implied by what I wrote above - This place could be great, if perhaps the staff learned to be a bit more compassionate. First, upon arrival, my family was hungry. After bringing our luggage up to the room, we quickly went right back down before unpacking, only to spend 20 minutes trying to figure out how to get seated. We asked 5, yes FIVE, different staff members to help us understand how we could get seated. None of the staff members answered our question. They each punted us over to someone else. We finally figured it out on our own (or rather, thanks to some other guests who saw us struggling and told us they had experienced the same issue earlier, so they were very kind and helped us). Unfortunately, we then waited 2 more hours to get our food delivered to the table. When it arrived, the wrong food was brought to us. It was such a disappointment, and I left with an incredible headache because I was starving. Next, the room. If you want a peaceful beach stay, this place is NOT for you. All I wanted was a peaceful break at the beach from my hectic life. Unfortunately, this place caters to weddings instead of its hotel guests. My room sounded like it was inside a dance club - and it was on the top floor! I called down to find out how long we could expect this noise to last and was laughed at, implying that at least I was on the top floor and not on a lower floor where it would be louder. This is NOT a place to come if you want a relaxing and enjoyable time. Stay away. I have extreme regret staying here! Hotel management - Guests should be warned about dance parties upon arrival and at the very least, be comped if they can’t get out of their reservation to go elsewhere. This is not fair to those of us here to spend our hard earned money and vacation days. Finally, since I always like to provide a review on the bed, here’s the info: Bed is not up to par for a Hilton. Very firm, but does have the standard Hilton sheets. So - Buyer be ware! Wish I had taken heed of the previous reviews and gone to Don Cesar instead. Note: Gave this a 2/5 instead of 1/5 simply because it really does have a great view.

great location, clean, can't wait to come back when its warmer out.

The pool is small, not as big as the shot

We stayed for a month at this hotel for business in Pinellas County. The rooms are on the small side with a very limited closet space. The bed was crazy comfortable and my request for extra pillow and towels was accommodated quickly. The staff is what shines in this hotel, Brian and Nessie at the desk we’re consistently wonderful and accommodating. The bar/restaurant group is on task and friendly. The pool is very nice, with a nice spa/hot tub that is a nice retreat. Only down side is we tried to reach Jennifer in sales to arrange for a group rate, she was unresponsive to our team lead and more focused on a second property and larger groups. Definitely recommend this property in Madeira Beach