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The room is large and clean

The resort was very good. We only had one problem, the TV kept going off line, and the Resort maintenance man's answer was to just wiggle the connection? The apartment was very good with a few of the ocean. The pool was not used by us, but the ones that did use it looked very happy. We do recommend this resort

This place is disgusting. I thought it was suspect when we arrived so we checked the room before bringing in our luggage. The bathroom, bedroom and kitchen area was so dirty. I’m allergic to mold and my breathing was labored. We went to the front desk and asked for a refund. Don’t stay there! I have photos!

We booked it for a fun convention. I was disappointed right off the bat. I put both my husband's name and mine on the prepay reservation. They insisted that my husband had to come in to show photo ID so they could confirm it really was us. The kitchenette had no towels or anything to wash with. They said they don't have kitchen towels or cloths. We booked 3 nights, they gave us 2 washcloths, 2 hand towels and 2 bath towels. They said they had a towel shortage. Brought our garbage to the front desk because we didn't know what else to do so they said, put it outside your door and give us a call about it being there. Although, there was no replacement bags in the room. When I went to take a shower, I learned that we had 2 hotel type conditioner bottles and 2 lotion bottles. No shampoo. We only got one mini bar of soap so I used it to wash my hair. The heater in our room didn't work right either. It was either blowing cold or hot when set on Auto. We did try several settings. We froze the first night. Cooked to death second night. Third night just cold but not freezing. I heard the restaurant isn't open yet. I could see things were being worked on but they also seem to have a lack of staff. I don't feel the cost was appropriate for the level of care. I did find 2 of the staff that really did seem to care. One stuck up woman and then lazy ones. Notice the unclean porch. The tore up base of front door.