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Clean facilities, nice staff, pool was heated !! We enjoyed our stay. Breakfast was delicious, the staff was kind and responsive. Our 3yr old enjoyed the heated pool. The staff gave us extra towels as we made a few trips to the pool.

On check in/out staff was very friendly and helpful. The only problem with the room was minor. The upholstered chair had a patch on the corner that looked like duct tape. Upon closer inspection it appeared to be a patch similar to what would be an iron-on patch for the knee of a pair of jeans. It cheapened the look of the room. The biggest problem in the room was the air conditioner. It was extremely difficult to regulate temperature in both rooms I rented. There was a small sign indicating the a/c was controlled by the wall thermostat. That was not the case. There was no power going to the wall thermostat and the a/c unit was actually controlled by the unit underneath the window. As for food: It takes a lot to shock my husband. He’s retired military and he said after 25 years in the Army he’s never tasted anything worse than field rations, but this food was definitely worse. I rented 2 rooms for 4 adults and we were all extremely disappointed with the lack of variety of food and beverage choices. The food that was there was tasteless and dry. We got downstairs 30 minutes after they started serving and still the egg omelets were cold. The kolaches were very dry. My sister-in-law grabbed a banana thinking that would be a safe bet, but she was wrong. The outside of the banana had no bruising or dark spots, but when she peeled it the banana was mostly brown mush inside. After all 4 of us tried to eat the food and couldn’t stomach it, we decided to throw it away and look for outside food. I’ve never been a fan of fast food, but we went to McDonald’s to eat and I was pleasantly surprised. McDonald’s was a definite improvement.

Hotel is well kept up, on the northern side of town which is quieter . no traffic noise for us day sleepers. plenty of shopping areas right near us, great places to eat all around us. Great attentive staff, clean rooms. Great prices as well Comfortable bed, plenty of great pillows .

Not up to HIE standards but not overall terrible. The main AC is out so they are leaving the front doors open to keep the lobby cool. (room units work fine) Unfortunately this is allowing all sorts of bugs in. So like some of the other reviews we too had problems with multiple bugs. If this is not a recent problem then why hasn't it been fixed? Pool was absolutely filthy but it was so hot I wouldn't want to be the one cleaning it either. Also if the AC is out why on earth do they still have the pool HEATER on?? Water was warm but not what you want when it's 90 degrees outside with no air conditioning. There was also a decaying mouse in the little outside hallway by the pool. You could clearly see it walking past the pool windows and it had clearly been there a while. Room was nice and clean. Bed comfortable if you like a firm mattress. I do not but still slept ok. Jacuzzi worked fine and was also clean. Staff were courteous enough. Left before breakfast so can't comment on food. Overall we've been to and promptly left worse and have definitely stayed at better. Price was great though especially if you're just making a pit stop to sleep and move on.