Sharonville Konaklamanızı Bulun

We are starting our 3rd week of staying here. We are here for medical treatment and wanted a place that felt like home. There is plenty of space. The almost full sized kitchen is so handy. Having a dishwasher is great! There are plenty of places to store your things including a nice closet. We love the bedroom and you can shut the door. The bed is very comfy! There is a separate area with a sofa bed, table, etc. 2 very nice TV's. The people who work here have been so nice. Very helpful and friendly. The breakfast is a grab and go bag due to covid. They have good hot coffee though. There is a place to do laundry, a gym, a basketball court and a pool. The pool isn't open yet but it looks like a nice area. Sonesta is located in a bit of an industrial area but it is very close to stores and restaurants. We love it here!

Check in was excellent, very little way time, the amenities were plentiful and on time. No photos

So I book a room like 2 to 3 days ago. I was supposed to get a room with 2 beds and a couch that pulled out into a bed. So I traveled about 2 to 3 hours to get here. I get to the location about 12am to check in on 3-4-2023 which would have been 3-5-2023. So I go in and the guy that is working is outside smoking said we are booked. I said I have a reservation. So he went inside and I gave him my name. He said in a rude manner we are sorry, we didn't have any cleaning people to clean your room. So I said can't you clean it. Sorry I don't know how to clean, in a rude manner. This guy's looks like he was in his early 20s. He didn't help at all. When I was trying to find another hotel, he was on his Bluetooth phone talking very loudly to someone about how they didn't have any hot water for over 2 weeks, they didn't have many rooms with working tvs, the pool wasn't working. He was also talking bad about his boss Arron the manager that he was the one that didn't have anyone to work on a Saturday. He also said that the hotel had to cancel like 30 or 40 reservations that day, but that hotel DID NOT get ahold of me. I always have my phone on, no matter what. So disappointed. I have a special needs child that if things don't go right, it's a nightmare, we'll it was a nightmare. I will be calling corporate about all of this. This needs to fixed. I had to find another hotel. I am still waiting on my return on this hotel. If I could I would not even give them a 1. ZERO OUT OF 5.

Отель хороший, очень понравился . Завтрак не плохой

At first appearance driving up was nice and inviting with a nice covered front porch with tables and chairs. Then you notice on both ends the groups of people smoking off it next to the no smoking signs. We pull up into the space reserved for “gold and platinum members”, which we are platinum members, which has been a nice perk a many Choice Hotels. As we get out to unload, we discover that, it’s located in a weird handicap marked space. It’s only marked on the ground, not by a sign. The only sign is the Choice sign. (see photo) How confusing is this? So, we finish loading and decide to move the car just to make sure we do not get towed. As we were walking up, we notice the floors above, the vending room, the lights on both the 2nd and 3rd floors, as just flickering and strobing and the rooms look like they are in disrepair. While walking by the porch and the non-smoking sign where all of the smokers were smoking, we notice that the ground all around is just littered with cigarette butts and reeked of smoke. It was disgusting and just showed a complete lack of disregard of upkeep of the grounds and building. (see photo) Our check-in was friendly and helpful. However, we didn’t receive our free “gift” like we were supposed to and when we asked about the “hot breakfast” that was advertised on the sign outside, we were told that there wasn’t a hot breakfast anymore that they just haven’t removed the sign. They would provide coffee and to-go bags in the morning. The shower water pressure was good but the hot and cold were reserved. The large bathroom counter was nice to have for a change. The elevator was very slow and in need of some TLC such as some paint and upkeep. The paint and walls around the elevator are beat up. Most employees were not wearing masks. At breakfast there were no to go bags available and there was no coffee. About 8:30 there was some lukewarm coffee and no one around to tend to it. When we were checking out, we mentioned it and they said that would make another pot, but we were leaving so that was pointless and said nothing about the bags. Overall, this was a clean, comfortable room to stay in. We would stay here again if in the area. I would hope that management would clean up the area and make things more presentable.

I recently stayed at Red Roof Sharonville. I stay often and have for years. I stay because of the staff. Manager Joe is always nice and Paula is amazing. I will continue to visit this hotel. Rooms are clean, I can’t say enough about how wonderful Joe has been over the years. Fast with check-ins, clean rooms etc. I prefer room 113 and he does his best to accommodate me

I CANNOT SAY THIS ENOUGH . . . . DO NOT STAY HERE! ! This by far was the worst hotel we have ever stayed in. It is rundown and very much out of date. It seems to be a transient hotel. I can not believe it is a Wyndham brand. This has tarnished my perception of Wyndham. I would never stay in another Wyndham hotel. First let me start off by sayin, the pictures on the Web site are very deceiving. We stayed here for the Cincinnati Music Fest 2022 an ALL the guest who I came across were very displeased. They as we did sat in the lobby for an hour calling around to other hotels. Unfortunately, everyone was sold out. We contemplated sleeping in our truck. Before entering the hotel, as we pulled up we said ”WTH!!!” The outside is not well kept AT ALL. The bushes around the hotel are dried out. No inviting curb appeal. The canopy over the entrance of the hotel had cords hanging down from the ceiling along with huge holes. It seems as if it is ready to collapse. Then when you enter in the lobby there was a bucket with dripping water right at the check in desk. The furniture in the lobby was old, scratched up and needs cleaning. The elevators had panels missing from the ceiling and the rug was dirty. The WHOLE bathroom and room really needs a good cleaning and a paint job. The let out sofa clearly needs cleaning. There were rust or something splattered on some of the walls in the room. Breakfast is included but the serving dishes did not look presentable so we ate out. For the price we paid, and we know Cincinnati hotels jacked up their prices because of the Music Fest, but it was not worth it and again I caution you NEVER stay at this hotel. We live and we learn. Stick with what you know to be a great place to lay your head in your home away from home. If we could have gotten our money back and stayed somewhere else, we would have ran there.