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I booked this room for a Saturday night at least a month prior to traveling. Even called to confirm that the hotel was pet friendly and was advised it was. When I booked the reservation, I put in the notes that we would need a pet friendly room. Upon the date of arrival, we get to the hotel a little after 9pm with our dog. As soon as we enter the lobby, the hotel staff at desk states, ”We don't have any rooms.” I advise him we have a reservation, and he states, ”We still don't have any rooms.” He finshes helping the couple at the desk while I contact Wyndham. My reservation is confirmed with a pet friendly room. Wyndham cannot offer me another pet friendly hotel within an hour and a half driving distance in the opposite direction of where we are heading. I get up to the desk and advise again that we have a reservation for a pet friendly room and try to show my confirmation. The staff member was rude, and I requested to speak to the manager. Now I'm advised that the manger is not availale. I ask for a number and am advised it isn't given out. Then I get a story about how my room was given to someone else and that the cleaners never finished cleaning all the rooms, so there is nothing available. I finally get an email address to contact the manager (which is a gmail acount and not something associated with the hotel). My daughter, dog, and I are stranded with no where else to stay. We had to drive 4 hours home in the middle of the night and cancel our plans for the next day. I have filed complaints with Wyndham as well. I cann't believe that Wyndham would even associate with this hotel. Please save yourself so much trouble and find somewhere else to stay.

Very clean and upscale definitely the best tappahannock has to offer a 5 star all day

I was pleasantly surprised with my stay. Normally, I stick with the Marriott system but had no available choices in the area. This hotel was well kept, the staff was available, pleasant and competent. Coffee was available throughout the day. The morning breakfast seemed poplar with other guest, but I did not try it. Thumbs up for me.

This motel is comfortable and pleasant enough, but don't be misled by the way ”pet friendly” is frequently listed as one of its amenities on travel sites such as this one. They have a strict ”No Pets Allowed” policy (and if you go to their own web site, you'll notice that the motel itself does NOT claim to be pet friendly). I was unpleasantly surprised to learn this during last year's Christmas season when I was traveling with my cat, as my experience had been that most Super 8's are indeed pet friendly. On that occasion, I just had to keep going and find a motel that did allow pets, but today I'm traveling by myself, so I stopped here because it was convenient and I generally like Super 8's. When I registered, they had me initial a line that stated ”No Pets Allowed,” so I can confirm that they haven't changed that policy. Anyway, other than that, I've found nothing objectionable here except that the toilet makes an unusual loud, gurgling sound when it's running following a flush, so that it makes me wonder whether it's going to quit running . . . but then it always does stop. The room is clean, the people have been cordial, and there are the usual amenities found in a Super 8 motel, including cable TV, Wi-fi, and in-room mini coffee maker, microwave, and mini refrigerator. The room is simply but pleasantly furnished. The location is convenient to travelers, though being on the main highway does have the slight drawback of being close to traffic sounds. I admit that I probably would have rated this motel a 4 instead of a 3 if they would allow pets for a fee, but as an animal lover, I feel put off by hotels and motels that simply refuse to allow pets.

Stayed here because it was convenient. Everyone on the staff was great from first phone call reservation to check out time. The location was good with plenty of free parking. The actual building was in need. Nothing like bricks falling loose, but everything needed some attention. Doors were hard to operate, handles were loose. Things that had just been neglected. The room phone didn't even have a plug jack. The bed was almost funny, it popped and creaked at the slightest movement. The mattress was OK but the frame was junk. We did get some sleep, but that was in spite of some odd banging noise coming out of the wall. At first we thought it was rowdy neighbors, but decided it was something like bad probably plumbing. The price was reasonable and as stated the location is good. We would probably stay here again hoping this was a low point.