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Other critical reviews here accurately reflected my experience. Pros: The 2 bedroom ”villa” was clean and spacious. The hot tubs and pool were clean, the water very clear. Grasshoppers in and out of the water, alive and dead, were notable but didn't bother us. Cons: #1 problem is the concierge/service and amenities are not up to par for the price and for 4-star property. Concierge gave wrong info or didn't know anything about the Northstar resort (ie. when the gondola runs) even though the property is right next door. To make the experience better for guests, the front desk should make the effort to do some research and be prepared to help guests. Second, a call for extra towels took hours for it to be brought up. Four separate calls for an extra blanket were completely unheeded. Third, other 4-star properties for this price provide extra touches to make guests feel welcomed - drinks in the lobby, newspaper, flashlights. But I realized the amenities and service are probably subpar because this is a timeshare property and not a hotel per se. So as long as you go in realizing that, then you might not be disappointed. Finally, during the summer, there are hardly any places to eat on the property. We would not stay again.

Top Lake Tahoe ski family hotels. A suite plus twin beds is perfect for a family. Checkin is a bit slow, but I think everything else is perfect. Compared with other Ritz, the lounge feels like a decoration. The price/performance ratio is not high, but other places are not cheap. The restaurant in the hotel that starts with ma is of good quality

Convenient near the highway. The facilities are very clean and large. There are not many amenities in the room, but you can ask the front desk. Breakfast quality is not so high

The room as very clean, the internet and the TV worked well. It is next to a Tesla Charging station and less than a half a mile from a new Raleys market. The room had a refrigerator and a microwave. Both were very clean and the refrigerator has a freezer compartment. This was very important to get cold packs ready for the next day's trip in the heat.