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The hotel is located across from the ferry station so you can get to Manhattan within 7 minutes. It was great! The staff was super nice and the room was spacious. The breakfast is your average hotel breakfast, cold hard boil eggs, fruit, cereal and yogurt and those awful prepackaged sandwiches with fake meat and fake eggs. I definitely would stay here again, the view is pretty and the location is great!

The facilities are average and old. The location of the hotel is OK. The city view room can see Manhattan across the street. There is a ferry that can go directly to the other side. The breakfast coupon is limited per person, and the excess amount must be paid by yourself after ordering. I had some expectations for the city view room, but after moving in, I felt that my expectations were too high.

The hotel was really nice. Unfortunately a wedding was going on at the same time we were staying there, so it was noisy and chaotic at times. But the room had a great view and the service was excellent. I really wish parking was included however, especially if you stayed like 2 or more days perhaps.

I had a very nice stay for 7 days. It is 5 mins walk to a bus station that will get you to Manhattan, so from door to the Port Authority bus terminal I'd say 20 mins. It's a motel, not a hotel, but this was just fine for me. There is no breakfast ”due to covid”, but it didn't look like there was much more than coffee and a bit of cereal even when there was one. The room was very clean, the staff was great, and the AC worked VERY well and was quiet. WiFi also worked great the whole time. The bed was comfortable and if you're just looking for a place to home-base while visiting NYC, it's the perfect place. Some restaurants are nearby for late night snacking and there are drink machines throughout the motel. The interior is a tiny bit dated, but great value for the price. No late checkout available however unless you want to pay $20 for an hour late checkout.

We were so pleased to stay at the Best Western even without any reservation. The hotel was clean, comfortable and everyone was kind and professional. The breakfast was delicious and I recommend it. We encountered a very pleasant employee by the name of Angelique. She literally made us feel at home and that’s what every visitor appreciates. The price was affordable especially in this time which is hard to find. So we give this hotel 5 stars which we rarely do.

Checked-in in late at night ,Gentleman at the front desk was great he was ready with all the paperwork and room key when we arrived. Excellent  service and very friendly. Room was also good, free parking and near to New York. Grab and Go for Breakfast. It was a Value for Money. Recommended!!

The hotel was nice. The front desk was very helpful. My only problem with Trip.com they don’t pay the hotel. This is the second time I used the website and it was an issue where the hotel charged my credit card for the night I stayed when I had already paid thru Trip.com. So I’m in the process of trying to get a refund. I will not be using Trip.com for future trips. I will book directly thru the hotel site. One more thing the hotel site was cheaper than Trip.com

We are free to face the high cost of accommodation in Manhattan. It is a wise choice to choose this hotel outside the island. It is a ten-minute walk from the hotel to the transportation hub. The bus to New York is very common. 30 minutes to New York Times Square. Hotel health is good, breakfast is rich, service is good.

Nothing to complain about! Everything was okay

We stayed here after visiting friends near by. Location is great and they have parking. A very bare minimum of a hotel. The first room they tried to give us reeked of smoke, the whole entire hallway did actually. It was suffocating. We spoke to the front desk and were moved to another room. It smelled much better, but we knew this is the best we were going to get. The bathroom wasn’t in the best condition. Pictures of the moldy ceiling attached. No option to buy any movies. The whole place needs an update. If given the choice, I wouldn’t stay here again.