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In town to visit family. Stayed here for 4 nights with my Mom who needed a walk-in shower. The queen rooms don't have those showers but Katy the manager worked her magic and found 2 king suits that connected. The rooms were very clean and spacious, beds comfy. Loved the full bottles of shampoo, conditioner, body wash, lotion, and hand wash; nice product too. The kitchenette had real dishes, silverware, and a full-size refrigerator which you don't find in most hotels unless it's a timeshare. The place does need some work, but not enough to bother us. We were on the 4th floor and it was quiet. The rooms worked great since Mom wants heat on 80 and I like a cool 65. All the staff was amazing, friendly and helpful. The only issue I had was the way the hotel entrance is.. can only make a right into the hotel from 43. No left turn if coming from other direction and GPS made us do a round about way to get into hotel. Once familiar with area stopped using GPS. Lol

Great staff very friendly, very clean rooms great food I will definitely be back

My employer puts me up in this hotel several times a year. I've probably stayed here 15 times in the last two years. It's an aging hotel that is trying to keep going, but it's badly in need of renovation. One major complaint I have with hotels in general, and this one in particular, is their use of covid as an excuse to cutail housekeeping services. There's never any room cleaning during my visit. I have to ask at the desk for clean towels, more coffee, etc. This morning I saw a mouse under the desk, which scampered away behind the fridge when I scared it. Unbelievable! I've never seen a rodent in a hotel room before. I imagine with the lack of housekeeping there are plenty of crumbs to keep the mice in business. On a positive note, the front desk staff are usually very helpful at this hotel. The other day my car was covered in snow, and one of the employees let me borrow his snow brush to clean off my car.

The team here have never let me down. Patrice is always so sweet and constantly smiling and Nikki was very kind as well. I get that parking space in any metro area, even the suburbs, is at a premium. As such, I'm always prepared to pay for parking. I love that as a Marriott Bonvoy member, the parking fee is waived. And the breakfast was individually wrapped items. We're still facing National Health Emergencies and just coming out of a pandemic that shook the nation. The fact they are cautious and considerate of both sides won me over, also. Being a hotel that caters to long term guests, many with kiddos, the rooms were well-kept. The usual expected spots were few. Cimfortable beds with foam pillows. Even the lobby area was comfortable. Overall, I would hands down recommended this hotel.

I have been staying here for months I truly appreciate they staff and love this location I will be here for quite some time and I’m very comfortable in my stay and wouldn’t change locations I recommend you to stay with them

This is the worst Hotel I have ever stayed in, period. The whole hotel smelled of skunk and marihuana. The Ice machine room smelled of urine as if it was used very often. The front desk attendants were watching television in the breakfast area instead of monitoring who was coming into the hotel. There was a man who appeared to be homeless walking through the hotel lobby, then up the elevators and back down to the lobby. He wore the same clothes on Friday night and Saturday morning. The morning attendant on 2/19 was sleeping in the office. I had to bang on the office door several times to wake him up. When I asked for more towels I was given pool towels which were small and worn out. When I asked for more pillows I was told they only had one left but the hotel wasn't sold out. There was mold on the ceiling in hallway, our room, the bathroom. The toilet kept getting stuffed up, we were afraid it would over flow every time. When I mentioned it to the front desk clerk he said OK, didn't even fain an interest in fixing the problem. I want my money refunded immediately. We felt unsafe, we were in deplorable conditions that smelled horrible. The entire hotel, I mean entire hotel needs a tear down and rebuild it is that bad. The beds were like twin beds not fit for two adults to sleep in.

Very clean! Which was one of our main wants but it is also up to date & has nice furniture, mattress, tv & ect. Instead of little sample shampoo, conditioner, & body wash they have nice pumps of dove installed in the showers. The house keepers our very kind and will be a helping hand with anything they can. The front desk employees are just the best! They will help you, try to meet needs if anyway is possible & always a pleasure to pass by. Our kids loved the indoor pool, & comfy bed with a big flat screen. I will only use the hotel in Baltimore!

My hats off to the General Manager. The rooms are very clean and nice. I love the items in the shower. The shower gel, shampoo and conditioner dispensers was a nice touch. I was impressed with breakfast. I thought it would be bagels and dry cereal. I will be staying again.