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I traveled during the last week of March with my 7 year old twins over their Spring Break. We stayed 3 nights in a KidCabin suite on the lower/water park level (Room 1050). I almost did not go given the recent reviews on this site, but we did and I’m glad we gave the place a chance because it exceeded my expectations in almost every area. Check-in: we arrived early at 1PM and tried to check in. There was a line, so a lot of families had the same idea. Each family got very personalized attention so the line went a little slow, but I appreciated the ability to talk about our preferences when we got to the head of the line. I explained my primary concern that the room be “recently Renovated” and clean. I was asked if we wanted a carpeted or non-carpeted room and after reading so many negative reviews about dirty carpet, I chose non-carpeted. I was told with that change that our room was not ready for us and that we’d receive a text with our room number when it was. No issue – we dropped our luggage back in the car and proceeded to the water park where we spent the next almost 3 hours. We then received our text around 3:45 and went straight to our room (we received wrist bands at check in). Check in gets 4.5 stars. The room: The room was relatively clean. The only issue was some Lucky Charms in one of the bunk beds between the mattress and the box frame and a lot of dirt in the trunk/coffee table which we didn’t use anyway. The condition of the room was very good – it all appeared newish with little or no wear. We were on the pool/arcade level which was convenient going back and forth. Our rear sliding glass door faced the parking lot which was convenient too because we were able to basically park outside our back door. I concur that the primary bed was not very comfortable but for me it didn’t disturb my sleep. Considering this was not the 4 Seasons, the room gets 4 stars. Service: For the most part service was outstanding. With a few exceptions, the staff were friendly, helpful, patient, and responsive. The wait staff in the buffet were awesome (the meat carvers much less so), the front desk was great and the people manning the MagiQuest counter were incredible. Only issues we had was the pool bar shutting down 30 minutes prior to their advertised time. The very disrespectful gent at the counter told me to use the bar upstairs (which requires shoes and shirt for service) because he was closed. I shot a *** note on their Williow app and got an unsatisfactory response that began with “Howl,…”. Room service doesn’t exist but anytime we asked for something using the Willow App (towels, coffee, etc) it was brought right away. For 3 nights we didn’t really miss daily room service. For service I’m giving a 4.5 which could easily have been a 5. Cabana: We used on of these on our 2nd day. Wasn’t worth it for us. One of the water bottles in our fridge was opened already, it was super noisy by the flow rider, the safe locking mechanism wasn’t functional

not bad! Very suitable for family travel

Only complaints would be no microwave in the room and no breakfast what so ever. The place is nice. Staff is friendly. Rooms are clean and comfortable. Bathroom is small but clean and shower is good, nice water pressure and plenty of hot water.

Hotel location is good, the environment is beautiful. It is located in the historical and cultural reserve of Williamsburg, very close to William and Mary College and less than 10 minutes by car. The room is large and the view from the window is picturesque. Thumbs up!

My husband, another couple, and I visited Williamsburg at the end of the Memorial Day weekend and what a gem we found in the Cedars. Leroy welcomed us when we arrived and graciously showed us our rooms and explained the arrangements. It was great to have a little fridge where we could store a few items we had in our cooler bag and to have newspapers and comfortable lounging spots both inside and out. Both rooms were exactly as advertised. We had rooms on the main floor of the house. They both felt spacious with their high ceilings. I give the owners credit for creating comfortable bathrooms despite space restrictions. I loved having a chair in my room and endulged myself with a little introvert time after our first day before we headed out to dinner. The next morning we had the opportunity to meet Alex who was such a delight--it's truly hard to share adequately. He took the opportunity to get to know us and then shared personal experiences which were both interesting and really humorous. Definitely can imagine standup in his future. We would all highly recommend the Cedars and would revisit again if the opportunity provided.

We always stay at Greensprings Plantation when visiting Williamsburg. The unit we had this time was recently renovated with a beautiful blue/green palate. The kitchen and bathrooms were new as well. The unit was spacious and had a nice deck overlooking trees and the golf course. Check in was very easy and the staff was friendly. Greensprings is conveniently located near Colonial Williamsburg and Jamestown. There was a Target and Starbucks right down the road as well as other restaurants. Note that a car is a must. We especially liked the proximity to the Williamsburg National Golf course that surrounds the property.

Wonderful

We spent 2 nights in the Lewis colonial house, which turned out to be perfect for our family of 3 adults and 3 children: it gave us privacy and insulated neighbors from our noise at a very reasonable price. The small kitchen area has a microwave and small refrigerator but no dishes; the housekeeper kindly left us dish soap and a sponge but it would be useful to have the house stocked with those and a few dishes. The location of the house was excellent, very convenient to everything. There was plenty to do and we'd like to come back. I'd like to hear more about the experience of enslaved people and free people of color in the early republic: more tours, performances, and also demonstrations of how and where they and other serving people worked. Where did they sleep? What did they eat and wear? What were living conditions like? More interactive and hands on experiences for children would also be useful. And throughout the dialogue needs to be captioned if not translated to be more audible/accessible and for non-native English speakers.