Willow Grove Konaklamanızı Bulun

We booked this hotel for my son’s wedding with a group rate & our family and friends booked 15 rooms. My son & his wife arranged and paid an additional $250 to keep the bar open till 1 am and we were told the outside courtyard and fire pits would be available for us. Immediately upon return to the hotel at 11pm, the manager informed us that the courtyard was closed. Every time anyone went out to the courtyard, he promptly told them they got noise complaints and insisted we leave & remain in the hotel lobby. This was very disappointing as it was a beautiful night and the guys wanted to smoke cigars and celebrate the marriage. Beside that, the venue was clean & the staff ( beside the manager) were very helpful and pleasant. If you pay extra for the courtyard, get it in writing! We will be requesting our $250 back!

The room was good except for the mini fridge was not seated properly. We never got to try the food because there were so many people and not enough staff. We went down after 8:00 AM and there was no regular coffee just decaf. There were 2 woman before us waiting for coffee. We got 1 cup of coffee and nothing else of our paid for breakfast. There was a large group of people outside on the patio talking loudly way past 11 PM!

Free parking, standard American-style breakfast, free ice water and free planed rice in the lobby. The location of the hotel is close to the main road, the room is not too big, and there is noise near a train.

Disappointing facility with friendly staff. Problems with a frequently flushing toilet were brought to front desk attention over our 3 night stay. The problem was never resolved. Our room was only ”cleaned” once during the stay, and we were left without toilet paper, tissues and drinking cups. The seating in the breakfast area is worn out and unappealing. We were partially compensated for the shortcomings, but would have preferred to pay the full price and avoid problems.

The girl working the front desk seemed young and inexperienced and from my understanding they were aware of wedding afterparties as several bride and grooms staying on property meant multiple wedding guests staying as well overnight after their respective wedding receptions were held nearby on a Saturday night, thus giving the hotel many bookings as rooms were blocked out for their out-of-town guests to which I was one. I am unsure if permission was granted or not to be fair but seeing that all the wedding parties from different weddings staying at the hotel all seemed to have the same plan to hang out in the lobby afterwards I would have to assume at the very least the property and the person working the front desk should have been prepared knowing they booked several separate weddings on the same night. In my opinion, they did not possess the experience to handle it professionally. Instead everyone was yelled at, the front desk girl was on the verge of tears and we were all told to go to our rooms as if we were being punished like a child and even at one point she threatened with the police being called as she threw a fit. If it was too loud in the lobby I still don't understand how telling people to go to their rooms closer to other guests would solve the noise issue or even as we were told to go freeze outside by the firepits the loudness would still carry to other guests' windows outside. I don't know what the solution is going forward, perhaps offering a separate room off of the lobby area may be viable, but I know our bride was very annoyed by it all and I would never book this chain if I was having out of town guests or to give a good amount of business to be treated like that for my wedding night. It was very unprofessionally handled and took what should have ended as an amazing celebration of love and union and friendship as people just instead left upset and brides were sent outside to freeze. The firepits offered very little warmth and since it was also very windy could have also caused a fire with people getting too close to try and warm up.

Very quiet! Was on the first floor far from the lobby. Bed was a little firmer than I like. Room showed its age but was clean. There are a number of restaurants within a mile or so and a Walmart not too far either. Breakfast is grab & go.

The room is spacious, the kitchen is fully equipped, the front desk staff is friendly, the hotel does not seem to have an elevator, the highest floor is two floors, the front desk saw that I had a lot of luggage, and assigned me a room on the first floor. The worst thing was that after I checked in, a fly flew out while I was cooking, so I looked for it in the room, and then I found a few big flies behind the curtains, so it took me nearly two hours to clean it. Later, every time I returned to the room from outside, I found a few more flies flying around. I had to spend time cleaning the flies and disinfecting every day. Every time I entered the room, I closed the door as quickly as possible, but I still found flies every time. It was so bad. I will not stay here next time

On the plus side, Our hotel was pretty close to our destination. However, We didn’t have a tv remote in our room. The lobby smelled like someone was smoking in it and our room smelled like hippie stoners baked it out for a week. Also, our blanket had a hole in it like someone burnt it with a cigarette. Other than the smells and the hole everything else seemed clean.

Cool man