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Just to clarify a recent review, this hotel does not cater to kids, it simply makes kids welcome and provides separate areas to entertain them. That being said, i think that is awesome! Separate children's water play area for younger children, which was a great place for little ones and adults and older teens can use the adult swimming pool. Hotel was clean, front desk staff was awesome! Special thanks to the young lady that worked Saturday evening and Sunday morning, she was a doll. (sorry i did not get your name). Jon was also extremely helpful and a joy to meet. We ate in the restaurant, which serves a limited menu, and it served its purpose and was convenient. Like many businesses in the area they are short staffed but this did not detract at all from our stay. Some people mentioned no housekeeping, they have limited daily service. However, you can request touch up service and anything else and they will accommodate you. This also did not bother us as most hotels have been doing this since COVID. This is a great place for anyone wanting a getaway or even for business. Check hours of the restaurant and bar when you check in. Hours are limited and better to be prepared. It is a quick drive to all the attractions and is located in a nice quiet setting. This hotel has plenty of elevators running at different locations of the building and it handicap accessible in all areas. If we had any complaints it was the bed comfort. We had a great time and will return if in area.

We just arrived back home from the hotel and although it is a very clean hotel there are a few things that have us saying one and done. This was our first time staying at this hotel we normally stay up the street away from the over pass but we figured why not try this hotel. This has to be the noisiest hotel I have ever stayed in. Not the hotel but the traffic, what I did not know was the over pass was right next to the hotel I thought when others said it was noisy that it was from the road in front of the hotel. Thats not the issue its the tractor trailers running right next door to the hotel over the over pass all night long and during the day I swear as soon as they hit the bridge they had to shift gears to get over it. We were on the 3rd floor and although pot is not legal in pa there was most certainly someone smoking pot. Every day you could smell it. I told the girl at the front desk and she said maintenance was staying on the third floor doing work? Either way it was pretty over powering every day except the day after I said something to the main desk. The beds are a tad hard but after a few days you get used to them. Breakfast, go out for breakfast not much to pick from. Biggest issue is you can not make a left turn out of the parking lot you must go to the right and turn around in walmart if you want to go left and if your going to the outlets they are all to the left. One perk is that there is a walmart if you forget something within 3 minutes of the hotel. The price is more then fair but other then that we go to to lancaster at least once a year this hotel will not be on our list of places to stay.

our tour group stayed here as we passed through on our way to (and from) Cape Cod. I was very pleased with our room. It was small, but super clean with comfortable beds. They also had a great shower. (No bath tub). Breakfast was not hot, although they did have breakfast sandwiches. There was yogurt, fruit, and other basics. It was plentiful. The staff was friendly & helpful. I would definitely stay here again.

Location in downtown Pennsylvania Square, very convenient for strolling, with paid parking

Great service and I love it there and I wanna come back

The room was the most cost-effective hotel during my trip. It was a suite with a large area. Most of the service staff spoke Spanish but were very enthusiastic. There is 24-hour welcome coffee and cookies, and the breakfast is not bad. Very close to the nearby town of Amish. The guests staying here are also very friendly and it is a safe and comfortable area.

Great location and friendly staff (thanks for all your help Ahmed!). Accommodations were clean and well maintained! Parking is easy in the garage next door and there are lots of great restaurants within walking distance.