Shower curtain with mold all over it, towels left out all over pool area frozen to the ground, dangerous, no where to walk bc it’s icy, no microwave or fridge in room even tho that was promised. 2 large containers of hot chocolate empty, so we had noting to drink while waiting hours for a room, and it’s dark outside. Waited 4 hours after check in time to get a room. Chaotic and crazy in the lobby. Jets broken on hot tub but you don’t know until you go out there in 1 degree weather.
Çevir