Comfort Inn Washington DC Joint Andrews AFB

Helpful and staff and the hotel is clean. Had an issues with no working microwave in my room but they changed my room to another one with a working microwave, so that was good.

A bona-fide example of Comfort Inn, except until night before checkout. The in-room fire sprinkler started dripping late at night from the ceiling and on to the wall, "pre-packed luggage", and carpeted floor. Once noticed in a.m. while awaiting Uber, notified front desk and maint tech arrived, verified, and viewed it continuing. Luggage was swamped, but thankfully limited to clothing damage I discard to avoid intl flight issues. My reqiest to the desk agent to document the incident was replied with my need to find pen & paper to submit my own "letter before leaving". Time not permitting I noted names, and said I would call the apparent Magager (of whom was the principle point of my praises for the stay) I previously met to report issue & damage, as I waa also scheduled to return that month. Several days later, after no responses to calls & messages, I flew back and returned for a new stay but opted elsewhere when the same Manager simply said they had "no idea how and why the leak happed in the room, probably just rain". NOTE: the sprikler-head is on an interior-wall, and again, the maint-tech witnessed the ongoing leak. I didnt intend on making an issue if the damaged items, but some respectful recognition (even some visit points) would have been appreciated.

The front desk was unprofessional. When I walked up to the desk she was eating, didn’t stand up to greet me! I had to ask if there was an issue because she said nothing to me and I think she was on the phone. Just very unprofessional. The property can use some fresh paint. The room was clean.

Not enough light(s) in bathroom, but it was otherwise pristine. Couldn't draw drapes in living room. Otherwise, decent enough for the price. I would return.

While waiting to check in, was advised "no public restroom. No attempt to expedite check-in. Told to go to McDonalds 3 blocks away. No hair dryer, or iron. Room was inexpensive and conditions/service reflected it. We made our stay as brief as possible. Do not recommend.

Nice and quiet time. Staff were helpful and the room was very clean.

A bit run down. Not a huge breakfast. Still ended up being an OK place to stay for a quick trip.

No hot water and when asking the property for a refund they refused.

This hotel is not well maintained. The TV in my room didn’t work. I complained and they changed it, so I could catch the news the second night. The configuration of my closet was screwed up. There was no rod across the top to hang long things, like my coat. The walls and woodwork in the hallways looked banged up - need a coat of paint. The hall carpet look new, but the condition of the hall walls detracted from the niceness of new carpet. I will never stay there again. Very disappointing.