The Blackwell Inn and Pfahl Conference Center

酒店位置很好，就在學校裏，出行方便。早餐環境真不錯，服務生會把茶包拿來給你選，我選了茉莉龍珠，很地道。

環境很好，離學校近，安全性好，設施較新，床高了些。

周邊學校所以特別安靜 🍃環境：不錯 🧹衞生：收拾的很乾凈 🔔服務：前台小哥小姐人很nice，親自遞送一次性用品 🚗 交通：交通便捷，打車公交都很方便

Upon booking this hotel 8 months out, we were excited to experience Ohio at this highly rated establishment. The place was very clean, the beds were comfortable, and rooms were pretty quiet! All of the pros end there as we quickly became very frustrated & disappointed in the service, hidden fees, & demeanor of the staff. First issue was with parking as there was the option to self-park or do valet, both only within $5 of each other ($30 or $35 daily) however what we were not told is that if you chose to self park, it was not a daily fee, but a fee every time you left the parking structure. Which we found out on our own not from the staff. When we brought up these concerns to the staff, they said there was nothing they could do as they were not affiliated with the parking garage. There are no microwaves in the room, only one in the main lobby for all guests to share, and the fridges in the room couldn’t keep anything cold. As a mom of 2 toddlers, nothing here felt family friendly in the way of convenience or assistance. Everything felt like we were the inconvenience whether it was asking for clean towels, or having to get new key cards daily as we were locked out. Staff was really unhelpful & unfriendly when asked about recommendations or had questions. No one seemed to have answers to anything and unwilling to take the extra step toward customer service. For the 4-star nature of this hotel, we were not impressed. It was not at all what we expected! We would not stay again.

Staff was friendly and knowledgeable, hotel was very well taken care of. Great proximity to the Newport, where we were seeing a concert. Our room was clean and the bed was very comfortable. Loved that there was a Keurig, refrigerator and safe in the room as well as a lighted magnifying makeup mirror in the bathroom. We would definitely stay here again.

Excellent place to stay. Close to arenas at ohio state. Affordable. Super clean. Everything was nice. Highly recommend!!

Check in was supposed to be at 3pm. We arrived at the hotel at 4:50. To our surprise, our room was not ready. We had to sit in the lobby for 20 minutes. Multiple Other guests were also waiting for rooms. Some had been waiting since 3:00. The claimed they were under staffed and that’s why the rooms were not cleaned on time. Other than that delay, our stay was wonderful.

Great stay. Clean room, comfortable bed and pleasant staff. It was an easy and quick walk to our concert from hotel. Also some good restaurants within walking distance.

The only reason I gave 4 stars is because check in is supposed to be 3pm. We arrived around 4:15 and the lobby was packed. The nice girl behind the counter, who saw to me quickly, informed me that the room was not available to check in at this time. We were unable to check in until around 5pm. Wasn’t that big of a deal but definitely an inconvenience. I’d most likely return. Staff was helpful and kind. Hotel was updated and very nice.