Misafir Kullanıcı
12 Nisan 2024
Well, what can I say about this hotel?!Absolutely amazing from the minute we got off the coach to the minute we was picked up. We had an amazing time! We had a late flight into Gran Canaria and was welcomed at reception. The receptionist was very helpful spending time explaining everything we needed to know about the hotel. We were also offered to have a snack in the restaurant which was very welcoming after a long day travelling much needed food for us and our 11 year old. We got into the room and it was immaculate, there was plenty of space to hang and put your clothes away. The bathroom was huge and all very well decorated and super clean. A huge thank you to the cleaners who cleaned, made our beds and changed our towels daily. They went out their way to make sure the rooms are kept clean. We woke up the following morning to breakfast what can I say so much on offer at breakfast, lunch and dinner. Our 11 year old hasn’t eaten that well on any holiday there is something for everyone. I had duck, lamb and pork on separate days carved by a chef. The waiters, chefs and waitresses are a compliment to this hotel going over and beyond making sure your experience is everything. They gave you coffee, water and cleared your plates away when required working hard also for the next meal times. The pool and the entertainment staff are amazing. The pool is good size, you are allowed floats and ball games at one end which is fair enough so it accommodates for all. Plenty of loungers and plenty of movement around the pool I read some reviews saying the walkways are too tight but we found it fine. The entertainment staff are a pleasure and a huge assist to the hotel working hard to keep Everyone pleased. Enough for all ages to get involved, they have plenty going on all day, but let you be if you just want to sunbathe. A special thank you to Fernandez who made our lad feel welcome and a holiday he will remember he was great with all making all smile and welcome, but all the staff are amazing in the team. The pool bar staff are also friendly and kind lots to drinks on offer and never had to queue more than two people for a drink. Think the drinks dispensers help it’s help-yourself which with allows children to go and get their drinks when needed. All in all a brilliant hotel well done Riu we will one day return as lots of special memories made at this fabulous hotel. Didn’t want to leave.
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