Commack Inn

The room that I was in had no microwave and fridge. The water wasn’t going down when flash. And the shower was broken.

it just smelt weird, wifi wasn’t good, tv’s were very limited, not much to watch on them. beds were uncomfortable. felt dirty. bathrooms were tiny and showers were odd.

I’ll let the letter we wrote to ******* after we asked for a refund speak for itself. I’m sorry, but I do not see where an unhygienic room, that reeks of a known and dangerous allergen — swapped for another unhygienic room with dead insects on the counter, and basic amenities (like a bathroom sink) that doesn’t work, among other failures, is consistent with YOUR policies. The hotel has a vested interest in income earned via your listings - of course they aren’t going to admit what happened, or allow a refund - both are options that would reveal their fault. The fact is, our stay there was not only uncomfortable, but sickening. As the service who drew our attention to this rat’s nest, I would hope that you would support us, even if they are not forthcoming with a refund. We travel frequently and ******* is often one of our top options. Would *******, as a courtesy, refund us directly? I would also strongly consider de-listing this infested, disgusting property before an even worse situation emerges from another guest staying there. We are more than happy to provide pictures of this deplorable establishment. We anxiously await your reply, We simply wanted a place to stay, not a place to contract the hantavirus.

Price was good, toilet seat we went for a ride when you sat down...but..very helpful, nice and once they fix that probably would stay again if price doesn't go over 120 a night....

Room just redone so it was nice. Other parts of hotel need to be done

Terrible service… they have no idea how to run a motel. I was charged twice and now I’m trying to call them to get a refund and they won’t answer. DO NOT RECOMMEND

Havent been in years for several reasons (biggest reason was the ridiculous$200 deposit) Under new ownership now, decided to check it out and I'm glad I did.. both lady's (night& morning shift) were an absolute pleasure to speak to and deal with.. no more crazy deposit, just $20 key deposit and it was clean.

I didn’t like anything and i would never go back never again.Had a terrible experience bad mattress with holes on it,no hot water in my in shower.I called service they said that there was nothing they could do

very upset with. my stay. There was no wifi for 3 days. Housekeeping never came by. the room. only had 2 towels 1 washcloth. you definitely get what you pay for(not in a good way)