Palace Inn Conroe

The arm to the shower want was nowhere to be found. The bathroom floor hadn't been swept, and there was long, black hair on the shower walls. There were no lamps, so the overhead lights always had to be on.

Pros: The room was clean and modern looking. The man at the front desk was nice. Cons: There were no good breakfast items, except for maybe the instant oatmeal packets and cereal. The wifi did not reach our room or they were having internet issues during our stay. The cable TV worked for about 30 minutes, froze, and didn't work for the rest of our stay. And while check out is at 11:00am, the cleaning lady burst into our room at 10:15am. Ive never had that happen before anywhere. Wasn't happy about that.

The property is very clean and well lit. I requested a bottom room for my elderly father-in-law and was accommodated. Great service.

Quiet place even at the edge of I-45. Easy access to the freway and other stores. The only thing i would request is to review the AC, it was noisy at times. It needs revision.

The AC was so loud I could hear it through earplugs. It rattled all night, like there were parts rolling around in it. I asked the night manager to switch us rooms, but he said he couldn’t because there were no rooms…even though the parking lot was half full. The light switches didn’t work right, and there were no bedside lamps. Either all the lights were on or off. There was no cold water. It was either warm or a little warmer. Kind of gross for brushing your teeth. Overall, it looked good, but it was a rough night with the AC jackhammering all night.

This was the worst experience I have ever had. There were burn holes in the covers. I was not given a key to my room, the staff went and opened the door to my room and did not give me the key, I could not leave without having them come reopen the door. I could not rest comfortably knowing that I didn’t have the key and I never left the room because I didn’t want to have to get someone to come back and reopen the door again.

The hotel workers in the morning made us feel very unsafe. Following us to our other room and harassing us. Back story; we had our kids with us and my mom wasn’t able to come with us. Since we booked two rooms we asked for a conjoined or at least something near each other. Even though we arrived right at check in there was nothing near each other. So we made the best of our stay cramming everyone into one room using the extra blankets and pillows from the other room we paid for. No where did it state we couldn’t do that and we weren’t going to leave minors in a hotel room unsupervised overnight. It didn’t help amber alerts were going off left and right either. As we went to clean up after ourselves the next morning one of the men working started to follow us, harassing us to give him the stuff and we weren’t allowed to do that. We tried explaining to him what’s going on and what we were doing. Plus during our stay the washer was broken and of course this wasn’t something we found out about until money was inserted and the button was pressed but nothing further happened. So all the clothes got out back into the bags and got moved to the spare room which was closer. Since communication with the man wasn’t working we had him follow us to the room to show him what we were doing, this is where the other hotel employee started to harass us about the situation too. At that point we just continued to put the bedding back and grab our stuff. It is not worth staying here again.

Great place to stay. We were very pleased with hotel and the receptionist great customer service skills. Had 1 small issue no coffee in the rooms and there we did not get to get coffee from the front. As a customer that’s the first thing most people would like to have when they wake up. Other than that. The rooms were very nice neat and clean. Refrigerator and microwave ❤️The rooms Look jus like pictures on *******. We go to Shreveport Louisiana all the time and they don’t even give us a microwave. High 5 to Palace Inn.

Very clean and quiet. The bed and pillows were very comfortable! Quick and easy check in- and very friendly.