Melia Jardines Del Teide

We have just come back from a week at the Melia Jardine and although we had a lovely time there are aspects which let me down which I will mention. First I think this hotel is marketed as a 5* but reasltically I would say it’s a 4 or 4.5. I just don’t think you can compare it to say the Bahía which is across the road and the same star rating. The staff are all lovely, friendly and helpful. The rooms are nice bright and spacious. The views from the outdoor 5th floor bar area are amazing on a clear evening. The breakfast is very good, lots of selection you really can’t moan about that. We didn’t eat lunch or dinner here so can’t comment on the evening meals. I think the pool area lets it down: The beds are very close together and on a busy hot day you are crammed in like a hotel pool you would find in Benidorm. If you want a double Bali style bed you have to pay extra which I was not impressed about considering we already paid quite a lot for the holiday to begin with. The pool bar is disappointing. You have to get up and que for a drink, staff do not come to your bed and take orders like I would expect in a 5 star hotel, and the ques at peak time were quite long. The pool bar food menu was rubbish too, if you wanted nice pool food you have to go sit in the designated restaurant. We prefer to order food to our beds on holiday especially in a 5 star resort. Overall the hotel is just okay, I wouldn’t go back and wouldn’t say you get a full 5 star hotel experience which you get at the other hotels in Costa Adeje, we have stayed in almost all of them.

Hotel has good location and nice size rooms (we stayed in one of Levels Suites) If you Level customer you have option to have cooked breakfast in restaurant and overall it’s ok but we had to wait quite a bit for a drinks. There is also option of buffet breakfast (I think it’s good idea if you want to leave early and had a quick grab). We had 2 evening meals in hotel. One was buffet dinner (AVOID if you can) and second in a restaurant near pool- which was great! If you a Level customer you also have access to hotel lounge which is very nice especially to wind down after whole day of hikes. We didn’t use pool but used gym more less every day and it was, clean and spacious. Sadly downfall of this place (for us) was VERY loud evening entertainment (sometimes running well past 23:30) which stopped us to have a good sleep. Unfortunately this is the reason we will not be returning.

Amazing time from check in to check out nothing was to much trouble,we will be definitely back.we stayed in the level with pool access no rush for sunbeds right outside our room 522 breakfast was great but if you want to eat in the level restaurant be prepared to wait we didn’t mind at all nothing to rush for but did see some people complaining.

We stayed in a level room with a sun terrace on a bed and breakfast basis. The room was spacious with a seating area and a sofa. It was clean and had everything we needed. The sun terrace looked out over the sea and we had sun all day. Level facilities were good. Lovely outdoor seating area with alcoholic and non alcoholic drinks available and very tasty snacks and sweet treats. The breakfast in the level area was tasty and all the items on the menu freshly prepared plus lots of buffet items were available. My husband swam in the level pool and enjoyed it. We both spent time in the other pool too. Nothing was too much trouble for the staff from the moment we arrived until we stepped in the taxi back to the airport. The staff were very busy seeing to guests needs but always smiling and happy to help. Would we stay here again ..??? Absolutely yes.

What a fantastic place for a romantic break. Hotel was amazing! We stayed in one of the suites with the Level package and it did not disappoint. Great selection of snacks during cocktail hour with branded alcohol. Fizz, wine and coffee available all day. Breakfast menu selection was great and food was delicious. Staff were friendly and views were stunning! We are already looking at booking for next year.

We returned for our 6th visit in January and the hotel is better than ever. The hotel closed for 4 months in 2023 for refurbishment (it wasn't 'tired' before though!). The big changes are that all rooms have been refurbished and freshened up (new furniture and décor, including balcony furniture, plus 50" TV screen - all 5 UK channels available, plus HDMI input socket!), the old Italian restaurant moved to another location, allowing the main Restaurant to be made more spacious and less noisy. What were previously known as 'Deluxe' rooms are now renamed 'Junior Suites' and the rooms really are spacious (35sq metres, I believe), with walk-in showers, a 6ft double-bed, a sofa-bed, and a small table and chairs to sit at. Just be forewarned that where you could request a twin room before are now mostly double rooms but with the sofa-bed which can be made up and is perfectly comfortable. In addition, other changes are a welcoming drink on arrival :) and a distinguished programme of classes during the week, all provided free of charge, plus great evening entertainment (we LOVED the duo on Mondays, with Olga singing and an acoustic guitarist - both super-talented). By 'distinguished' I mean things like classes in jewellery making, soap-making, art, liqueur coffee-making, local Tenerife cultural knowledge, and mindfulness which have been really well planned and thought through, setting the hotel apart from most hotels in our experience. The team of 5 (I think) headed up by Domenic (native to the island), with Cecilia and Christian are all great and put together a great offering. After the refurbishment it was great to meet again some of the old faces - Johann, Emanuele as porter and welcomer, Raul on Reception - all so friendly, helpful and welcoming. In addition, of course, the restaurant customer-facing team is headed up by the outstanding Laura, who is SO welcoming and absolutely delightful. The terrace, used for outdoor dining at breakfast and dinner has a stunning view, overlooking the town below and out to sea, and sitting drinking cocktails in late afternoon is the most relaxing place I have ever been. How could they improve? The bar staff are not quite as good as previous years, when headed up by Johann (who has been promoted) and, on occasions, the restaurant felt like it was under-staffed (drinks orders and tables getting cleared not as quickly as desirable). Will we return for a 7th time? 100% we will!

The hotel is very pretty and kept immaculately clean. The pool is lovely and the food is great. We had a meal in the casa nostra Italian restaurant as well which was lovely and really quite cheap. The hotel is a short walk to the beach as well and Siam park is a short bus ride away. It’s just a really nice hotel and we had a great stay. Recommend!

I want to start by saying that this holiday was one of the best I’ve had. I’m surprised to see any negative comments on here about this lovely hotel. I guess you cannot please all the people all the time! Whilst some complain that the nightly entertainment was loud I think my only complaint would be that it stopped at 11 pm! We had the perfect check-in experience. The staff were friendly and we enjoyed a glass of Cava on arrival. My top tip would be to book your own transfer from the airport as our shuttle service took an hour going around the houses to do a 15 minute journey! Our room was spacious and comfortable. So comfortable in fact that I am writing to the hotel to ask what mattresses they use! The hotel felt luxurious - it was spotless and well maintained. The grounds were lovely with waterfalls and amazing views at every turn! It was a treat to be have branded spirits, lovely wine and amazing cocktails on our all exclusive stay. The views from the restaurant was so fabulous that I really didn’t mind what we were eating! However, the food was good with plenty of variety. We were ready for our à la cart restaurant on the last night however, which was fabulous. I can highly recommend the all inclusive experience. The activities at this hotel were also first class. There is no pressure to join in but I really enjoyed some of the activities especially the outdoor stretching classes, and all the water activities including Aqua bike, Aqua fit and even Aqua Pole! Into the evening, the terrace bar becomes a classy, lit, vibey bar with views down to the sea. The evening entertainment was always of a high standard and really enjoyable. We made friends here, dancing the night away, that we hope will be friends for a long time to come. I think the real highlight of our holiday was the totally fabulous staff at the hotel. Special mentions should go to Beatriz from the pool bar who has a smile on her face all day and who made first class cocktails; Laura from the restaurant who greeted us at the restaurant every evening with a warm welcome and a smile on her face, Lidia, waitress at the restaurant who brought us a delicious bottle of rosé wine each evening and a pot of lovely coffee each morning, and a very special mention goes to Tiberio (Tibi) who looked after us every evening – nothing was too much trouble for him! He gave us blankets when the temperature dropped, and got to know our favourite drinks which were delivered in style and sometimes with a hug!! He was a hardworking superstar. I would not hesitate to go back to this hotel. For me the mix of relaxation around a gorgeous pool, high standard activities, comfortable room, fun evenings and fantastic staff was just perfect.

Lovely 4 day trip to Adeje. The hotel is conveniently located close to several beaches, shops and the resorts of playa del duque, Fañabé and La Caleta. The hotel is fairly high up, so if you have mobility issues or trouble with stairs or hills, you may be better suited to one of the beach front hotels. There are lifts but dotted around on different levels and walk ways due to the set out of the hotel. This wasn’t an issue for us and the views from the hotel are spectacular. The staff were all Friendly and professional. We weren’t offered a welcome drink on check in but did have a voucher for complimentary cocktails in the restaurant, which was a nice touch. We stayed in Melia room, very spacious, clean and comfortable with a good view down to the beach. Other premium rooms were available but we were overall quite impressed with the quality of the standard room for the price.The ritual toiletries were a touch of class. The terrace for breakfast was amazing, one of the best we have come across. There was lots of variety of hot and cold food all of a very good standard and they did have cava. Filter Coffe was nice but did get cold quickly. However the hotel had several machines so you could always make your own. So much choice food wise. Lovely fresh bread, pastries and even honeycomb. Service again great, no issues getting tables inside or out. We only stayed bed and breakfast, but the hotel had ample offerings for food. The pool side restaurant looked awesome. Bars were really nice with reasonable value drinks and attentive staff. You can pay by card as you go or charge to your room. Pool area clean, with lots of sun beds. Always activities if you wanted to exercise or keep busy. Fairly relaxed atmosphere, pool plenty big enough for guests and a nice temperature too. Some parts of the hotel look very modern, think they have had some upgrades and improvements, whilst bits were possibly still needing a little tlc. We definitely felt like this represented really good value for the hotels in the area and would happily stay again.