Hotel Boutique Castilla de Leon

Nice hotel, friendly staff and tasty breakfast, will come back soon.

El hotel muy simpatico, aseadas las habitaciones, personal muy agradable y atento. El desayuno bueno, completo, mas no tal cual las fotos de la publicacion en la pagina. Eso me decepciono, porque uno se hace a la idea de lo que ve en las fotos, de la variedad, y amplitud de los espacios... son engañosas las fotos, parece que la foto corresponde a algun evento en especial o de inaguracion del hotel, pero actualmente el desayuno es normal, pan, tortilla de huevo, un pedazo de maduro, un pan, leche, cafe , fruta sencilla. No es un buffet extenso tal como se ve en las fotos. Por otro lado, si llevas auto, es bastante molesto e incomodo porque el hotel no cuenta con parqueo propio. Tienes que saber de antemano que tendras que pagar adicional $5 la noche de 8pm a 8am y si te pasas una, dos horas pues es $1 adicional por hora y si por ejemplo quieres ir al centro a conocer pues debes pagar por dejar tu coche ahi. y si tienes que bajar tus cosas maletas y demas ... tienes que llevar o caminar con todo ello una cuadra mas alla. Y bueno es manejable lo del parqueo pero tienes que saber a que atenerse antes de ir.

Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.

first of all the hotel is not managed by Ecuadorians and the staff is very unpleasant the photos on the site no longer correspond to the real situation of the hotel it is very dirty and unkempt: on our arrival in our room there was a dirty pillow, crumpled sheets, a broken socket and a half-detached wardrobe door handle there are no options in the room: no remote control, no hairdryer, no refrigerator it's sold as 4 star it's not at all! breakfast is also made at random in a tiny space: some mornings there was a very small buffet (not like the one in the photos on the internet), while other mornings they brought you a plate without asking you what you wanted or if you had allergies

It is unique, so nice plce if you want to stay in Cuenca, near to every thing

Good sized room. Friendly reception. Good shower and hot water. Clean and reasonably comfortable. The WiFi is pre-jurassic speed with tendencies to fall out for shorter periods. The TV had 20 channels on them, all local TV, bad quality signal. The breakfast was different every day. Half service, you had to grab coffee, cutlery and fruits/juice from the bar - which was fine enough. The plate you received every day was a hot meal. Two of the days we did not eat the breakfast. Hot potatoes and chicken on bones at breakfast was not our cup of tea. Coffee was decent, and available during the day aswell. There does not seem to be any regulations regarding noise in the hotel. A couple had their children with them in the room, let them out to run and scream hysterically in the hallways after 12pm. No personal said anything to the parents, who did not understand that their children should not scream and run around the hotel at night. The location of the hotel is good, and the price is somewhat fair - but the things above have to be considered when choosing this hotel.

convenient location, close to tram which provides easy airport access. Affordable rate

Everything is close to the hotel, and can walk around there. especially the Mercado 9 de octubre where you ca get fresh fruit and food.

The location was near a noisy intersection. We had no problems but were advised by locals to be careful. We did not go out at night or weekends due to covid lock down. The hotel and staff were very helpful, and nice. Breakfast in our room was great also.