I will start by saying that this is not a luxury hotel. What we didn't like was that the bed wasn't great, the pillows were super thin, the pull out sofa wasn't great either. But what we liked was that the staff was extremely helpful in providing whatever we needed. We got 6 extra pillows, extra blankets. You need to ask housekeeping for towels when you need new ones but you will get them promptly. There is a little snack shop next to the reception and sometimes you'll get the water bottles for free, other times you'll have to pay for them...depends on who is at the front desk. The breakfast wasn't great either, but you had somewhat of a variety, eggs, pancakes, waffles, sausages, potatoes. The coffee was good. The workers at the buffet breakfast were very friendly also. What we liked most about the hotel was that every person that worked there was friendly, nice and helpful!
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