Monarque Dar Jerba Narjess

Bon emplacement. Bon service et bonne communication avec les personnes et les agents . Je le recommande

My husband and I stayed at this resort from the 18th to the 25th of November. It was a last minute unplanned all inclusive break away from the cold. It was very quiet in the hotel as it's the end of season but we expected that. The whole experience from beginning to end was a pleasure. The hotel is huge and could do with updating in some areas but on the whole it is very nice, especially the main pool area. It is a huge complex with Berber style chalet like accommodation and two story hotel rooms. We were given a beachfront 1st floor room which was a huge bonus and it was very clean and had the basics. One major criticism is that there was no kettle in the room and so we couldn't have our coffee and hot chocolate in the morning and evenings. Waking up every day to the sound of the waves lapping on the shore was lovely. There was a lot of sea **** in a certain part of the beach due to recent storms in the Mediterranean, but we walked further down to avoid that area where it was beautiful white sand and turquoise waters. Due to the limited number of guests the choice of dishes was reduced, but we had the local Tunisian dishes on most days which was very nice. The buffet restaurant was the only one open for obvious reasons. We had to warm our food up in the microwave most of the time though as it wasn't hot enough. The staff were excellent and very attentive. One evening they decorated a table just for us and led us to it instead of the one we were going to sit at. It wasn't even a special occasion so that made it an even more heart warming gesture. Wi fi connectivity was very poor and could not be accessed in the rooms but just around certain areas near the main pool and was supposed to be in the reception and bar. Unfortunately there was a problem with it on arrival and we were assured that it was being fixed. On our third day the manager approached us at dinner and asked us if everything was ok. We mentioned the wi fi issue and he gave us a sim card for free and set it up. We hadn't asked for one and so were very grateful. The hotel kept on some of the entertainment staff but due to the small number of guests, they were limited to the type of entertainment they could put on. They were very friendly, especially Hashmi who we chatted with quite a bit. We went on two excursions. One to mainland southern Tunisia, to Tataouine and Chenini and the other to the sights in Djerba and a crocodile farm in the afternoon. Both trips were well worth it and we had the same guide, Aladdin on both trips. Our flight back wasn't until 7pm in the evening and the transfer time was 3.15pm. The manager let us have late checkout for free which was so nice of him and meant that we could just chill and not have to worry about luggage and what to do for the day. This was due to the hotel being so quiet of course. All in all it was a lovely break and excellent value and we wholeheartedly recommend this hotel. Thank you to the hotel staff, the tour guide Aladdin and

Had a fantastic time here and especially the animation box team made the holiday that bit more special, recommend all ages and families to ooooo come and have a fantastic time, if you want a bit of winter sun 🌞 it's perfect 👌 and summer time very hot but still an amazing place with stomach to do

Our visit to monarche dar narjes on djerba has been fantastic. Food and accomodation we're very good. The animation staff are very helpful and friendly even tho it's very quiet here atm they have kept us entertained will definitely return.

Just spent 3 wonderful weeks here. Enjoyed it very much, staff work very hard and are friendly and helpful, nothing is too much trouble. Nice modern Seaview room, cleaned everyday with fresh towels. Sandy beach with little seaweed. Highly recommend.

Nedostatek příborů, talířů, sklenic. Jídla nedodělaná (lívance, pizza, kuřecí čtvrtky, vepřové maso tlusté/přerostlé, mleté maso - čevabčiči) Úklid našeho pokoje až po 5 dnech po urgenci, z ubytovaných 7 dnů úklid pouze 1x. Špatně odtékající sprcha. Velbloudí a koňských trus všude po pláži - prodejce/místní to vůbec netrápilo když to plavalo všude ve vodě. “Okradení” hned při příletu u autobusu člověkem který chtěl 5 Euro za uložení kufru do autobusového prostoru, přitom tento člověk ani nejel v autobuse a nevyndal kufr z autobusu, natož donesl na pokoj 😂 takhle požádal všechny z autobusu (cca 30 lidi). Lack of cutlery, plates, glasses. Unfinished meals (fritters, pizza, chicken quarters, thick/overgrown pork, minced meat - čevabčiči) Cleaning of our room only after 5 days after emergency, cleaning only 1x out of 7 days of stay. Poorly draining shower. Camel and horse droppings all over the beach - the vendor/local didn't mind at all when it was floating everywhere in the water. "Robbed" immediately upon arrival at the bus by a person who wanted 5 Euros for storing a suitcase in the bus compartment, while this person did not even ride the bus and did not take the suitcase out of the bus, let alone bring it to the room 😂 this is how he asked everyone from the bus (approx. 30 people).