Axelhof Boutique Hotel

I have stayed at this hotel twice now and can say for the price it's one of the worst hotels I've ever stayed in. Apart from the doorman the staff are rude, obnoxious, unfriendly and very arrogant. For such an expensive hotel to not even be provided with 1 bottle of water in your room is shocking. Breakfast is at best average, cold and the coffee machine serves like warm tasteless coffee at an excruciating slow pace. Being asked 3 or 4 times to confirm your room number at breakfast is standard and the aircon in the room is great if all you want is hot air. Lastly the entrance door which requires shoulders like boulders and the strength of Samsom to open due to the bizzare climate control system this horrendous establishment uses. Avoid is my reccomend action.

The hotel itself is very nice and historic inside. Our room was warm so I switched on the AC and we left the hotel. After our return, the room was still hot. So the AC wasn't working. At the front desk, I was told that they can check on this the next day as the AC was deactivated. We left the next morning so that didn't help at all for our sleep that night. We can't sleep in hot rooms. The employee told us to open the window if we'd like to cool down the room. I booked a hotel with AC so I can sleep in a cold room. But we had no other choice than open the window. Instantly an extreme air drought started which was insanely loud (never experienced something like that before). I figured to open a window at the hotel corridor so the air drought calmed down. After a couple of minutes, it started again. Someone closed the window. So I opened it again. After a couple of minutes, it started again. Someone closed the window. So I opened it again. Nice little game. Finally, I catched the bellboy and told him that we need this to stay open. He indicated to open a window at another room. That helped a bit but it was still noisy. We just wanted to sleep so I gave up on that. The breakfast was nice.

Удобное расположение, отзывчивый персонал, комфортно