When we went to check into the facility, they VERY RUDELY I might add, said they "closed their account three months ago" and refused to service us even though they were listed on the website. We drove 3 hours to go to King's Dominion just to be told our motel didn't exist anymore.
I reached out to *******'s customer service and I'm still waiting on a refund because they wouldn't put me up in a room.
Customer service reached out to the property and apparently they said the reservation was all good, but when he tried reaching out to the property directly to confirm with them, they didn't pick up the phone.
We ended up staying at a different Hotel and I hope we get refunded back. If not, we've been scamed and are out about $165.00 dollars for two nights.
BUYER BEWARE DO NOT BOOK THIS PROPERTY!!!
Çevir