Fam Living - City Walk Dubai

I came on vacation with my three children for spring break. I have never experienced such a disaster in my life and I travel a lot. They will only warn you that there is noise at the accommodation, because a hotel is being built next door, which turned out to be negligible. We had accommodation in a large villa with its own pool on the first line by the sea. Dead ants, live ants, bugs, dirty toilets, hair under the sink, dirty windows, dust everywhere in the villa. Ants in the fridge. A million mosquitoes in the closets, in the bathroom, in the bedroom. Dirty shelves in the closet, dust everywhere. No shelves in the closets, only hanging space and 5 hangers. The kitchen is completely unfurnished, there is no dishwasher. Only plates, glasses, cutlery, 3 dull knives. Horribly ruined dishes. Dirty and stained all the carpets. The washing machine did not work. Our pool - mold and garbage everywhere, cigarette butts and plastic waste. Sitting by the pool all dirty and mouldy. Palm tree withered, broken. Mold also in the bathroom on the shower stalls. Tragedy, I have never experienced anything worse. You have nowhere to complain. No phone in the villa. So I just wrote non-stop messages via Wapp with the lady from the reception. I don't understand how this accommodation can have such a good rating. I have been going to Dubai for 8 years, 2 times a year, but I will NEVER come back here. The standard of accommodation and cleanliness is somewhere at the level of a 2-star guesthouse and not luxury accommodation.

WORST experinace Ever Just Dont Ever Stay With Them As They Will Just Blame You Without Reason And Ask For Money While doing checking Devan mentioned anything Devan Suraj anything and wild wings checkout dear just checking everything like they had given us a new brand brand a room with every thing clear Naya just coming and blaming us that there is gada not working the summers and this and that they have even told us that you can smoke in apar**ent balcony so we have just done there only Surya like this we just have smell in home Vyapar Vihar Apar**ents and display mean by making false argument

Beautiful villa,located 10m from the beach, very kind stuff ( especially Katherine..nice and accomodating), very clean..great for family..direct access to a private beach! It is located in a quiet area, with a lot of privacy..the nearest supermarket is 100 m away ( 24h open).. We will come back soon..

We booked a two bedroom apar**ent (3402) at Sham 1 with FÄM living. It resulted to be a very bad decision. The property itself was very poorly maintained: the apar**ent was pretty old, scratches and stains everywhere (even on the curtains and blankets!!!), air conditioning system was very noisy, bathtubs dirty, kitchen had very limited items (no pots for cooking!!! No table cloth, no place mat, not even a kitchen towel!!!), basically it was impossible to cook there, everything was covered of limescale and rust scale. There were no beach towels and just one standard towel and one very small towel for each person for ten days! Just two keys for 4 people and on top of that card to access the gym did not work allegedly because the owner of the apar**ent did not pay the relevant fee!!! Notwithstanding the above FÄM living did not move a hand to solve the issues we had. They simply did not care notwithstanding the extremely huge amount of money we paid (about euro 5,000 for ten days). Last but not least they stole our money. They completely invented that there was a soap dispenser when we arrived and that it was missing at the end of our stay. Notwithstanding they were not in the position to prove their crazy statement (there was no list of items present in the apar**ent) they charged our credit card with no authorization. We called them many times clarifying that they were not allowed to do so but they did anyway. We will of course report them to the authorities but in the meantime our money is gone. Stay away from apar**ent 3402 at Sham 1 and from FÄM living. There is plenty of better places in Dubai. I wish I had knew before.