Dubuque Otelleri

We travel a lot and stay at many places. We wanted a sample of a bed and breakfast and a more traditional stay while going to our Godchild's wedding. It is an older Victorian house with about 15 rooms, which does give breakfast. Here are a few items that need to be attended to to bring this facility up to par. The wallpaper in our room and the hallways were starting to peel away and instead of gluing, they put matching tape to hold it together, there were stains on the rugs in our room and holes in the carpet in the halls. On each floor, the fixtures, old as they be, did'nt have matching bulbs, or many bulbs were missing. So the lighting was off. The shower caulk in our bathtub was moldy. The left handle on the sink was loose and came off. The ceiling above our bed was patched and not repainted so there were two different colors. The chairs were antique, for the ambiance, but they could not be sat on. The owner needs to put more money into restoring this location. Also, communication with the bed and breakfast was different. Every time I would call, the owner would just text me. I had to get all the info, and codes to get into the place by text. It would have been nice to get this info ahead of time and maybe have a copy in the room as well as how to use the TV, because it was apple tv. Also, there is no AC in this old house, which we understood, but there were portable AC units in halls and rooms, we were hoping that the electric panels could take all of these plug ins, along with microwave and refrigerators in the rooms. No one is ever at the front desk, you can only text him to talk. Not personable, I understand because of covid, but we felt that we were let alone in the house with no one at the desk. He just told us that we can text if we need anything. I had to text and ask for my receipt after I got home. I probably would not stay here again. Needs work and better communication.

Horrible! Stay away from this hotel!! Stayed 6/9/2022 through 6/13/2022. GM Kimberly Paxton and Operations Mgr Derek Autobee refused to address noise issues (I got zero response from either of them on the messages and 2 emails I sent during our stay) even though I asked daily to speak to a manager and to be moved. Why would they leave their business cards on the counter if they don’t want to be contacted? Tia at the front desk was not helpful when I asked to be moved to another Holiday Inn Express (she offered to give me the phone number so I could call them myself claiming they are not the same company). Owen repeatedly told us stories and did not follow through on one single thing he promised (new room, points, etc.). On Sunday he was completely confused and kept telling us how tired he was (join the club, we were exhausted!!). There was some kind of kids baseball tournament over the weekend with hundreds of screaming kids at all hours in the hallways. Plus we were situated next to the elevator even though our profile asks to be away from the elevator. One of the vending machines was extremely noisy. Our room key had to be replaced 5 times. The breakfast buffet was ravaged and packed with kids. We saw the kids handling the muffins and danish; touching them and putting them back… ick!! We tried to no avail to find another hotel. Had we been made aware a few months ago that they were hosting an event we would have had plenty of time to find a different hotel but we didn’t know until we walked in and experienced the zoo. The lack of hospitality and courtesy by this staff was a huge disappointment. We traveled a long way for a wedding and our stay was completely ruined. I have recorded some of the noises, any single one of them would be unbearable, imagine the yelling, elevator and vending machine all screaming in symphony…

Top tier service !

Daily Mandatory Charge includes: Destination Marketing FeeWelcome to the Hilton Garden Inn Dubuque Downtown hotel conveniently connected to the Mystique Casino and the Dubuque Greyhound Park. We are located on the "Masterpiece on the Mississippi" at Schmitt Island. Points of interest include historic downtown Dubuque, the Port of Dubuque, the National River Museum and Aquarium and industrial businesses centers on Kerper Boulevard.The hotel is conveniently located to the following corporations: Eagle Window and Door, IBM, McKesson, McGraw-Hill Companies, John Deere, Thermo Fisher Scientific, Quebecor World, Georgia Pacific, Prudential, Sedgwick CMS, Cottingham and Butler, Rousselot.The hotel features The Garden Grille for breakfast, a Houlihan's Restaurant on-site for lunch, dinner and room service. We are a short drive to other restaurants and entertainment including the Diamond Jo Casino, Pepper Sprout, Potosi Brewing Company, the Stone Cliff Winery and the Kennedy Mall which is only seven minutes away. Historic and beautiful Galena, Illinois is a picturesque 20 minutes from our hotel. The Grand River Convention Center is just five minutes away for large company meetings and conferences.

The room was very clean , it had everything in the room that was said to be, tv cable, coffee maker ECT. We didn't eat breakfast maybe next time, Staff at front desk was very kind and courteous ,even drew us a map were to find the room, all and all great place to stay

This hotel was pretty nice. Our room was comfortable and clean. The front desk staff was not overly friendly with the exception of the young lady that checked us out (Roy). I was a little put out that there was no type of room service even though they have a full service restaurant in the hotel. The pool area was depressing. The hot tub was out of service but even if it had worked I think it fit maybe 2 people. It was tiny! We did feel like we were the odd people because we were NOT traveling with a dog. I have never stayed in any hotel with so many dogs. We even had barking in the hallways a couple of times on the 4th floor. The highlight was our waiter out by the firepit. I wish I had gotten his name. He was awesome!

Juien is our go to destination. We love the location. It is close to locations we frequent when in the area. We've never eaten there.

With a stay at Quality Inn Dubuque on Hwy 20 in Dubuque, you'll be within a 5-minute drive of Kennedy Mall and University of Dubuque. This hotel is 3 mi (4.8 km) from Loras College and 4.1 mi (6.5 km) from Five Flags Center.Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.Stay in one of 51 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Our stay was wonderful! The staff were outstanding and very responsive. We always got a “see you later, enjoy” and “welcome back” which is something you don’t often hear at a front desk. The breakfast was good, with two waffle makers, one making 4 small waffles, great for families. They had eggs, sausage and potatoes as the hot items and were better than those we’ve had elsewhere. There is a good selection of breakfast items such as bagels, muffins, cereal and oatmeal. Our room was very comfortable, with a large shower. During this age of COVID, there is not daily housekeeping, but you can ask for it and also ask for other things, such as extra towels, coffee, etc. The property itself is very clean and well maintained. We will definitely stay here again. We would like to give special commendation to Carolyn and Tootie (best front desk dog ever!) She was the best, always asking if there was anything we needed and just bringing a great personality to the front desk. She is such a people person who really cares that you have a great stay.

We had a one night stay here on a 10-day Midwest road trip. Our room was very comfortable and spacious, the breakfast, which was in the connected Old Chicago, was delicious, and the staff was very helpful and courteous. We didn't get to use any of the amenities, but they looked nice as well. The extra charge for our dog was $20/night, which was very reasonable. Since we arrived late after a long drive and some hiking, it was very convenient to have the Old Chicago connected to the hotel, and their patio is also dog friendly.