Dundee Centre

Very clean room. Bobby, reception was very helpful at check-in. Each staff member was very friendly. The staff repairs team member, sure his name was Mike, was chatty. We met him at the lifts. Hotel very clean. Beds, as always, very comfortable, slept very well. Hotel next to the V+A and Discovery. Close to Tesco.

First 2 stays were fine but this overnight stay left me feeling disappointed. The room was just grubby and needed a good scrub. Dust and grime all over, stained chairs, blown mirror and rusty hand soap dispenser all added to the general neglected feel. I just wanted to get home for a clean shower!

These guys need to either change their cleaners or give them extra training. Room just didn't feel up to standard. Bedding looked tired. Nasty stains on chair. Bathroom sink - dirty around plughole. Check in was good. Knew the parking charges which we accept. Breakfast was ok in the Beefeater. Would perhaps look at different accommodation when we return. Oh, and charging extra for the 'sea view' is ludicrous! This ain't the Bahamas guys. Must try harder.

Very unhelpful and unfriendly reception person. Didn't even speak or acknowledge us when we checked out. Also, only one bath towel was supplied. Room (110) had somekind of mechanical noise outside all night. Never before has Premier Inn let us down this badly. We felt very unwelcome.

Booking was super easy , check in was fast , key handed over withing minutes no hanging around/ no waiting , it was a buzy night with loads of check ins for a dance event near by , staff were very friendly and answered any questions we had , The double room was spotless! Great size of room / wardrobe with hangers. Double bed was comfortable, fresh sheets, extra pillows were available if needed . Room temperature was perfect instructions on hand if needed to change temp of room , Refreshments in room kettle ,tea coffee, sugar teaspoon cups , and glasses. Loads of mirrors with great lighting Black out curtains , tv mounted on wall with remote and instructions on how to use . Breakfast menu was also available to have a look through and skim what's on offer . Continental breakfast . Full breakfast available hot and fresh. Mushrooms , beans , scrambled egg, bacon , black pudding , fried eggs, lynx sausages , hash browns . Toast Loads of Pastries Nutella , jam , butter ect Great variety of Cereal Various Fresh fruit to choose from. Yogurts Fresh orange , apple juice , milk , water Tea & coffee machine Staff again super pleasant service with a smile always very welcoming / always making sure everything's OK and never in a rush to get you out . Check out - hand your key in and off you go , it's seriously that easy . Would Highly recommend and will for sure book with premier inn

Location is great and view is amazing if you get one over looking the Tay, room windows don’t open so the rooms are stuffy. We experienced poor / not working aircon so the room was very warm over night to begin with. Bathroom needs an extractor that works. If you stay more than one night you need to Remember to ask each day if you want your room cleaned / need fresh towels or need anything topping up.