Gooderson Tropicana Hotel

Improve WiFi connection for cellular phone and television. Manage and control que for check in and make follow up to enquiries.

It was a pleasure to stay at the hotel , the staff was very friendly, and our room was very clean. We will come back again.

We came to relax after the passing of my mother and we were able spend the time at Gooderson exactly the way we wanted to.

My experience had so many levels of bad, it was ludicrous. Stay away from this hotel even if it's the last available hotel. Unfortunately I had to book it because my usual hotels were booked out. The lifts are slow, and hardly operational. The doors have a mind of their own. We got to our room 809 and immediately the stench hit us. The room was carpeted, which is a relic of the past because it's now known as a hive for dust mites and whatever else that can give you allergies. I dread to know what else was in those carpets, but my whole family had to take allergy tablets. We stayed away for most of the time but when we slept there, we had terrible allergies by the morning. We could not change the room due to it being the last available. The hotel is next to a very noisy part of the city and people are screaming outside and revving their cars all night, so good luck sleeping. The bathroom was hardly functional. One tap worked, the toilet was leaking, the water was lukewarm and the bath/shower curtains don't hang far enough down the bath, therefore sticking to you when you try to "shower" in the bath. The final slap in the face was when I got to the parking. My car was clamped! I eventually got back to reception who told me that I didn't pay for parking. Now on check-in I was not told I had to pay for parking! If I was told, I would gladly have paid. So I went through all the frustration of getting my car unclamped just for R80 parking fees. So I left to my function in a bad frame of mind. The best part of the hotel was I just had to endure one night. Did I mention that the room's carpet was filthy and stinky and the furniture too? STAY AWAY from this hellhole!!!

The staff were friendly and helpful. Breakfast and buffet selection was great and overall a good hotel for a business stay.

Overall, a good business hotel. Very bad that only one elevator was in operation. Good value for money

Good very good from service to the bedrooms and breakfast was good but didn't have chicken and the Indian manager ugh the best. The room service was quick with their work and very clean and trustworthy

What an excellent service we received at Tropicana. It was not the first time, and notbthe lastbtime obviously. I would recommend anyone to visit at Tropicana, whether individually or in groups, i can assure you best services.

The service was great. The room was lovey. The view spectacular. However, the bathroom setup left us very disappointed with a broker toilet seat and shower curtain that stuck to us while we showered - yuk. The breakfast was lovely and the staff were friendly. Unfortunately, because a bathroom is an important part of accommodation, I will think twice before booking there again...