B&B HOTEL Düsseldorf-City

Location is ok We did not took breakfast Facility is ok Service is good

其它價格合適的酒店已經訂滿的情況下還能訂上這家連鎖酒店真是幸運。現代快捷酒店設計裝修，很新，功能全面，非常適合出差住宿，位置好，周邊意大利餐館、德餐館口味純正 ，進出順暢的免費車庫讓人舒心

La pulizia lascia molto a desiderare: comodini impolverati, lenzuola con qualche macchia, idem gli asciugamani. Stanza abbastanza stretta. Colazione piuttosto povera, anche per l'italiano medio che beve un cappuccino e mangia una briosche.

Мы с семьей бронировали отель вблизи от центра примерно за пару месяцев до нашего прибытия. Цены в связи с выставками в это время были взвинчены в несколько раз. Этот «отель» для одной ночи стоил как 4* европейский отель. Мы пару раз останавливались в отеле такого класса, когда ехали транзитом во Францию, во всех из них была чистота и качественный сервис. Чего не скажешь об этом «отеле». Крайне недружелюбный и грубый персонал на ресепшн. Такого мы ещё никогда не встречали. Комната недостаточно чистая. Раковина не работала. Во время пандемии , когда должна соблюдаться чистота и гигиена это недопустимо. Единственный плюс это наличие парковки и относительно близкое расположение к центру.

Check in was tough, as we arrived around 22.00 and the reception was closed. You are meant to use a code to check in, but we never received this. We called the emergency contact number and they helped us right away. The room was lovely and clean. It faced the train tracks, but we couldn't hear anything. Great location and easy to get around the city. We did ask for an extra duvet/blanket, but it took about 7 hours to get it (first request was made in person at 9am). We asked the receptionist 3 times and ended up getting it when we coincidentally heard the housekeeping team in the hallway. They had not been made aware of the request, but they were very helpful and brought one right away.

well-located B&B not far from the airport and train station. Reasonably priced for the area. The rooms are rather small but good enough if you are planning to spend here 1-2 nights. Also not far from the main shopping area of Dusseldorf with an Uber only costing 5-6 euros to get there.

If you know what is good for you, avoid this place. Price and location are good, yes. But check-in is horrible. Took us more than two hours after what turned out to be mistakes on the side of the hotel. So what should be an afternoon at the Christmas markets, changed into an afternoon of showing payment proof and getting “but it is not paid” in return. Rooms are neat enough, but stink enormously of cigarette smoke. Leaving a window open no option as you’re right next to a railway. So all in all, skip this one and try another!

Room was not cleaned throughly. Floor was dirty and not vacuumed. Had to put luggage on stools. During covid, unacceptable for such condition.

I would not recommend staying there. I have stayed at B&B Hotels in the past and never had any problems. The staff was extremely rude and unpleasant. I have never felt so unwelcomed at a hotel.