The Spires Serviced Apartments Edinburgh

和朋友來旅遊，整體感覺非常舒適，環境很好，乾淨衞生，設施齊全，前台服務也很到位，非常滿意的一次體驗！

Good points first. Great location. Well furnished. Thoughtful amenities for travellers. Clean apartment, especially bathrooms. However. NO HOT WATER. At all. Brought this to attention of duty manager at 4:50. (He finished shift at 5:00). Manager ran water in bathroom and stated it wasn’t cold. I assure you it was only one degree above very cold. Manager said he would consult someone and came back and said he’d turn up the temperature on the boiler. Then left. Boiler apparently didn’t want to comply with the new instructions. And remained at one degree above very cold. We called the “emergency” number a total of 5 times. And left messages. No answer. No response. So. No showers after a 9 hour drive. Stinky apartment. Eventually heard back the following day offering a discount on our next stay. Let me emphasise there will be no next stay. If there was an emergency other than cold water, there would be no response. Shoddy management.

The area is very good, almost everything was in walking distance.The apartment was clean and the staff is friendly. We booked the room via phone , they offered continental breakfast for 9 pounds. When we arrived we found the breakfast in the fridge! Every box included 1 croissant , 1 banana and 150 mls juice.But not any ingredients list on the box! I asked to cancel my “ continental breakfast”, and the manager emailed me and said they will be refunding me soon. They refunded to my account next day but only 7 pounds / breakfast, instead 9 pounds.Only 10 pounds different but annoying me. I emailed them not answered at all. I recommend the apartment but don’t book breakfast.

Very noisy apartment. Stayed here for two nights whilst at a conference. Not the best place to stay if you want a good sleep. Pub/club under the apartment block which was open until 3am. Noisy with music, people shouting and laughing until 3.30am. Secondary glazing did not work. Went to reception and no one was ever there. Room was clean and central. If they sorted the windows I would maybe stay again.

Lovely apartment, bed was nice and soft, shower was hot and powerful and the room was close enough to walk anywhere. Only disappionted is the 10am check out. Also I was out late so cannot comment on the noise that a lot of people seem to complain about

I usually write positive reviews but need to share this one so people dont have the same issues Looks like a youth hostel and right above a bar open until the early hours, which is not mentioned anywhere! The lift was broken The doorway at entrance was always open and not secure. Students were using this area to urinate whilst they queued for the bar below and stood outside drinking. The emergency contact number provided nevered answered the call. One of our guests left in the middle of the night as had no sleep due to the noise! I've contacted them via email and phone about a refund just radio silence. Rooms smelt musky and all the equipment they advertise were not in the room. Other guests stayed at Premier in which was far cleaner, less noise, and better located centrally and closer to parking.