Michelle
23 Ocak 2024
We were initially excited when we checked into the property. We had a three bedroom apartment that was spacious and well decorated. However, it's soon became apparent that they were serious issues happening at the hotel.
Our biggest issue was that we were there for three days and two nights and had no consistent access to running water. When we got to the property the water was turned off. After speaking with the front desk, they informed us that there were some issues and that the water would be turned on that night. It took several hours but there was water that first night. When we woke up the next morning there was no water once again. Management then brought three large gallons of water so that we can shower and brush our teeth. Once again there was no water for the entire second day until about 6:00 p.m. when we woke up on our final day, the water was once again gone. At that point we opted to use what we had left over from the gallons and check out as soon as possible. Although the apartment itself was well decorated, it left a lot to be desired in terms of cleanliness. The water situation also created a horrible odor that can only be compared to the sewer. It was basically a toxic smell throughout the apartment.
Some of the amenities that were listed in the booking were not provided. We had to ask for an iron and a coffee and tea maker, the latter which smelled absolutely horrible and we were even hesitant to use it.
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