Eric, the manager, was very efficient during checkin. However, after we reported a non-functioning TV System, he “blew” up off & said maintenance would come. After 2 hrs, we rechecked, Eric was already gone & found out that no maintenance crew was coming. Eric did not care!
After hundreds of miles driven, a TV is a basic service in a hotel. Very dissatisfied and disgusted with misrepresentation/lie.
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